We were charged for tire rotation and we purchased tires there.
Very professional and courteous.
I would like to see some new dodge rams on your lot to look at possibly trade for while I wait
Always have great service !
Excellent customer service.
Very courteous professionals
Loved working with Matt! He got us in and out so fast! Will recommend him!
Three things stood out. First, when I received a text with a link to my vehicle being checked in, I noticed that my signature had been recorded twice with a drawn in line at the signature place that someone else filled in, making it appear that I had. Number two, when I went to pay, I noted that the price was too high, and saw that I was charged for tire rotation. When I told them that I had purchased the tires there, they corrected the
This wasn’t the first time this has happened. It doesn’t seem that I needed to remind them. Thirdly, I did not receive anything showing the 26 or 27 point inspection. Used to receive a filled out form, but occasionally I receive a text message with a link to that information. That did not come through this time.
Great digital communication.
I checked the oil level when I got home and it was low
He was very nice and courteous. He had a really good customer service. The only issue I had was prior to scheduling my appointment. I did notify them that I scheduled a oil change in a tire rotation and upon arriving to my appointment, they asked what are you here for and I told them a oil change and a tire rotation and he said OK and that was it and I waited in the waiting room and then when I went to pay, he stated that it was only for a oil change no tire rotation so I was surprise because I booked the appointment for a oil change and a tire rotation not solely a oil change not sure if something got lost in translation or what customer service was good. Just that was my only issue with my experience.
Matt did a great job getting the truck fixed thanks
Clayton always provides professional service. I trust him and his opinion.
Prompt, courteous professional service. Always a pleasure doing business with you.
My drivers front tire was blown when the technician was pulling my highlander out of the service bay. I had to wait another hour for a tire to be delivered from the tire company that did my new tires. The tire was new with only 3000 miles on it. It was definitely not a good day to have my vehicle serviced.
Everything was done the way I expected it to be. Reason reasonable wait time, reasonable pricing, top-notch service!
Matthew has exceptional customer service skills and is a pleasure to work with.
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