Service Center

Real Reviews From Verified Customers

Paul K.
5 out of 5
3/7/2026
Noah was accommodating and we were happy with the service.
Steven B.
5 out of 5
3/6/2026
Noah was amazing as was the level of service I received Ineill recommend to others
Brenda H.
5 out of 5
3/5/2026
Thank you Noah, very professional,explained all of my services, that had to be done to my car. Prompt service as well.
Eric M.
5 out of 5
3/5/2026
Noah is fantastic. He takes the time to listen to my needs and explain his recommendations and what was done in detail. Great customer experience.
Tal E.
5 out of 5
2/28/2026
Noah was great
Diane W.
5 out of 5
2/27/2026
Noah did an amazing job keeping me updated on my vehicle. I appreciated his professionalism and excellent customer service
Rebecca N.
4 out of 5
2/27/2026
Informed, intelligent, thought everything through for me, and made sure I was treated like a respected and valued customer.
Alison H.
5 out of 5
2/27/2026
Super efficient and easy to work with Noah and the team at the service center. Everyone was kind.
Siva V.
4 out of 5
2/26/2026
Was concerned with initial delays and lack of updates. But response and communication was great after initial 2-3 days delay. Thanks to Noah, dealership and Genesis for valet'ing the car back home.
Jaron S.
4 out of 5
2/26/2026
Excellent service, made sure all issues and needs were addressed
Chanh T.
5 out of 5
2/26/2026
Noah is a young professional with high skill in customer service.
Kyung Ho.
4 out of 5
2/26/2026
Noah was outstanding. From the moment I entered the service station to the time I picked up my Genesis, the entire experience was seamless and truly professional.
Frances W.
5 out of 5
2/26/2026
Noah is a fantastic representative and was great at explaining options, setting expectations, and communicating with me.
Charless B.
4 out of 5
2/25/2026
Noah was fantastic. He did a complete job and easily worked through all the key points in your survey. He was by far the best I have experienced with Genesis.
Jim P.
5 out of 5
2/25/2026
Very professional and thorough explanation of billing and what to expect with the anticipated service. Also greatly appreciate the Lyft rides from and two the facility.
Karthik G.
5 out of 5
2/23/2026
Noah was very thorough and went over all aspects of the issue I had. Great job.
Derrick R.
5 out of 5
2/20/2026
Noah was great. Appreciated his quick communication!
Jason F.
5 out of 5
2/19/2026
Noah did a great job explaining the service to be performed and kindly offered me a vacant office in which to work while I waited for the service to be completed - thank you!
Arnold C.
5 out of 5
2/19/2026
I felt that Noah cared about providing good personal service.
Terry V.
3 out of 5
2/19/2026
I’m hoping Genesis will open a dealership in Gilroy or Santa Cruz or Salinas or Monterey peninsula so us Genesis owners don’t have to drive over 100 miles to get service!

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