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Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 66%
4 star 291 reviews 20%
3 star 29 reviews 2%
2 star 84 reviews 6%
1 star 92 reviews 6%
Review Us
Angela M.
5 out of 5
1/31/2026
Thorough and professional
Kelli S.
4 out of 5
1/31/2026
Fawaz was great he took extra time to go over my inspection report with me and reminded me of the Toyota care plan plus that I have.
Sam D.
2 out of 5
1/31/2026
Generally, really positive experience except the time estimate. I was told 1-1.5 hours so I had booked other appointments this morning and ended up being there 3hrs so I was 1.5 late for my other appt.
Peggy A.
2 out of 5
1/31/2026
Pricing for recommended future service is too expensive.
Richard S.
5 out of 5
1/31/2026
Totally satisfied
Haley H.
5 out of 5
1/31/2026
Fawaz was very helpful, through, and communicative. I appreciated his help and excellent service!
Cody B.
5 out of 5
1/31/2026
I was very pleased with my service with Murfreesboro Toyota and their collision center
Athena U.
5 out of 5
1/31/2026
Done before expected friendly and professional service
Amy M.
5 out of 5
1/30/2026
Brittney Turner was very helpful to resolve the issue with my Toyota. I appreciate the communication and she is updating me on the solution.
Amable W.
5 out of 5
1/29/2026
He was very considerate and polite, and my car was complete in a reasonable time. Thank you.
Alicia P.
5 out of 5
1/29/2026
Excelente atención de samuel gracias
Lewis W.
5 out of 5
1/29/2026
Very quick and helpful. Answered all my questions.
Allison M.
5 out of 5
1/29/2026
???????????????????????????????????????? 10 STARS FOR ANDREW!!!!!! So professional, so kind, also very informative!
Brittainy R.
4 out of 5
1/28/2026
Fez was the absolute best! Made everything easy and stress free! No sales pressure or anything! Ill be requesting him as my service advisor from now on!
Michael T.
5 out of 5
1/28/2026
He delivered great customer service.
Ray F.
5 out of 5
1/28/2026
Marie is always knowledgeable and just great to work with. She is definitely customer service excellence. Thanks Marie.
Luis C.
5 out of 5
1/28/2026
Excellent services Thanks you
Jonathan T.
5 out of 5
1/28/2026
Excelente atención de robert es el mejor
Tim R.
4 out of 5
1/28/2026
Robert took the time to listen to all my questions and answered them completely. He is very knowledgeable.
Jane D.
2 out of 5
1/28/2026
I was disappointed about the whole experience from the beginning so I called and talked to Paul the service manager and Dana as well. After explaining my disappointment they apologized and made the situation better. Hopefully moving forward we will not have this kinds of issues.

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