My service advisor was very nice
Appreciate the staff for friendliness! Marie was great!
Have always had good service at Toyota, in Murfreesboro.
Robert did a great job. Set expectations well. Sold 3 hours came in at 2.
They attended me very well and helped me with my vehicle.
Very helpful and informative.
Very friendly and informative
I was very pleased with the work they done thank you
Nice person. I trusted his judgement.
I’ve had great experiences at Toyota of Murfreesboro the last three times I’ve come in, but this visit was disappointing.
When I arrived, I requested an oil change and asked if my car could be washed. I also mentioned my AC wasn’t working, but declined the $180 diagnostic and clearly stated I only wanted the oil change. About an hour later, I was told they were still completing the diagnostic, even though I had not authorized it. I had to ask them to stop and proceed with just the oil change.
After waiting around two hours total, my car was brought up and hadn’t been washed, even though I requested it at check-in. They did wash it after I reminded them, but it felt like my requests weren’t being heard.
I’ve had positive experiences here before, so I hope communication can improve moving forward.
Robert was great. Explained everything well. Efficient and friendly. Exceeded expectations.
Kandyse was very helpful in processing a warranty repair and scheduling a couple appointments for me. Great work!
The service Mr Fawaz Anbar gave us today was amazing and it didn’t take very long got him to make sure we was back on the road thank you so much for everything you did for my husband and I today i look forward to seeing you every time my vehicle gets serviced YOUR AMAZING KEEP UP THE GOOD WORK
Paul Smith resolved my tire issue.
I will not see another adviser.
He was very helpful and professional. He explained everything my car needed and the cost. I will ask for him when I return for service.
He made sure it was repaired correctly, good communication
Jeremy Horsely is always very professional, and takes the time to answer all my questions, tells me honestly, and always takes care of us, and both our vehicles. We love Toyota of Murfreesboro, and Jeremy Horsely. I always feel that I was treated fairly, and will continue to have both our vehicles serviced there. Thank you for your knowledge and professionalism.
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