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Real Reviews From Verified Customers

Service Center Review Summary

5 star 133 reviews 70%
4 star 29 reviews 15%
3 star 9 reviews 5%
2 star 10 reviews 5%
1 star 9 reviews 5%
Review Us
Gail E.
4 out of 5
2/3/2026
Tim always presents things in a professional manner. Unfortunately my 15 yr old jeep became that hole in the water which I no longer am pouring cash. I came home in a new Rav4.
Mary E.
4 out of 5
1/30/2026
Great service Comfortable waiting area
Randall M.
5 out of 5
1/30/2026
Excellent service
Brent C.
5 out of 5
1/30/2026
Jazz has such a great attitude. Very friendly and she made sure to explain everything about my vehicle with me. Great job!
Debra S.
5 out of 5
1/29/2026
Staff customer oriented and explained everything well. Service provided in a timely manner.
Jesse S.
3 out of 5
1/28/2026
Will be more happy when parts arrive
Leon J.
5 out of 5
1/28/2026
Eveeyone was extremely courteous and helpful. Very positive experience
Sandra W.
2 out of 5
1/24/2026
The worst I have experienced with the crew on January 23, 2026
Dianne B.
4 out of 5
1/24/2026
I was totally satisfied with the Service on my car,I'll be back next time I need service,not ready to trade my baby.
Libby M.
4 out of 5
1/23/2026
Yes I definitely enjoyed my experience at the Toyota dealership
Jill B.
5 out of 5
1/23/2026
Jazz was excellent!
Frances J.
5 out of 5
1/22/2026
I was very satisfied with the service
Stephen T.
5 out of 5
1/20/2026
Fast easy dependable service. I was really impressed with Jazz great personality
Abbie A.
5 out of 5
1/17/2026
They did a good job an staff an customer service was really good
Duc N.
5 out of 5
1/16/2026
very professional and kind
Linda S.
4 out of 5
1/15/2026
Always have had a good rapport with the maintenance team. They have always treated my questions with respect, explained the situation & given me options to choose from. They r a great group.
James W.
5 out of 5
1/15/2026
I really enjoyed the experience
Gail D.
5 out of 5
1/14/2026
Jazz was very helpful and caring in my dealings with her at Toyota of Roanoke Rapids. Hopefully it can rub off on other people there.
Subrinia C.
1 out of 5
1/14/2026
I paid for my car to be serviced and it was not done correctly. My car came back worst. Toyota took my money and did not fix tge issues or give me back a refund.
Susan J.
5 out of 5
1/14/2026
Jazz was so pleasant and a great fit for the front lines at Toyota who has initial in-person contact with customers. She was professional, knowledgeable and seemed to genuinely care about my car needs.

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