Lorenzo was very communicative and did a great job :) I will definitely be back if I need any more work done on my van
Mr Harvey was very attentive and patient. Listen to my questions. Gave me answers that I could clearly understand. Thank you.
I was on and out in good time with very polite service.
Great people and great service!
Thanks!
GGreat car wash service. Ed Harvey was very good. PPat has a good service team in place.
Lorenzo was outstanding to work with. He communicated clearly, responded quickly, and kept me informed every step of the way, especially when there were delays with the vehicle service. When an unexpected part failed, he handled it professionally and covered the cost without trying to upsell or add unnecessary charges.
That level of integrity and transparency builds real trust. It’s exactly the kind of service that keeps customers coming back. Lorenzo represents your organization exceptionally well and I hope you promote him because he is a keeper. Thank you for the great experience.
Very quick service. Communicated all recommendations quickly and included the price which was very helpful.
Very very satisfied he did everything he could to make sure that my appointment for .y car were on point i will take my car back again! Thank you so much MR.ED
A full dx confirmed that my car is safe to drive. And the staff was courteous and friendly
The vehicle has been having this issue for months . I bought it brand new and it’s been on going an unfortunately no one can figure out what’s wrong since it’s not throwing codes when it’s brought it . The customer service member was kind an it’s absolutely at not fault to him .But as a company this is insane to buy a brand new car pay cash an have nothing but issue since the vehicle has 25000 miles on it. I absolutely appalled an feel like I’ve been ran around for months an was sold an unsafe vehicle.
Ed is definitely the most considerate and respectful person we have ever had to work with on our car issues ever in my entire life of car issues ‼️ Thank You ED
Nice guy and very good at his job
Yesterday was great overall !
Lorenzo provided excellent customer service today.
Very good service and fast.
Lorenzo was very kind, professional, and efficient. I was very satisfied with his service.
They never turn the lights back to auto.
Imani was very professional and kind, she’s doing an Awesome job at KIA.
The system kept removing my vehicle from the system, so my 1 hr wait for an oil change turned into 3 when I had Other appointments to get to.
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