On time, pleasant employee reception. Knowledgeable women at service counter. All work completed as explained upon arrival.
Alison was very helpful and informative with getting my tire replaced. Couldn’t have asked for more.
The whole team was very helpful and nice throughout the process. They answered all my questions and provided updates along the way while I waited. The shuttle service was also super easy and very nice.
Outstanding time outstanding customer service employees
Happy with how fast my car was repaired and answering my questions quickly.
Always love the customer service, clean & welcoming waiting room environment. Thank you!
Patient friendly thorough, keep up the good work ????
Very nice customer service rep. She took care of us and explained everything.
Earick was very very helpful he taught me something about me car I did not know.
And Jeremiah was a great salesman help me both times I came in very nice
Your Kia dealership is the most professional and courteous operation I have ever experienced in 65 years of auto ownership. We love our Telluride snd Mellisa your service manager.
The place is very comfortable i did not mind the wait. My car is running great and the problem is had was fixed.
Thank you
Glad you had a human that straightened me out as to service. She was lovely and patient with this old broad
We started at Kia of Hilton Head from purchase of the car. We moved approximately 6 months ago and went to a dealership in Columbia with less than satisfactory results, even after multiple visits. We drove 2.5 hours to return to Kia of Hilton Head to have the oil changes and service inspection. Highly recommend and am so happy with the service and customer relationships with Kia of Hilton Head.
Alison made my visit so easy and simple.
She had me in and out in no time.
I really appreciate her kindness and professionalism.
Melissa is an outstanding example of what customer service should be like she was kind, patient, concise, and left me in a mindset that I was in good hands! Thanks again Melissa! My whole experience has been a 10+!!!!
Melissa is always so cheerful, helpful and communicates service well. We always request her when bringing our car in for service. She is a great asset for Kia Country of Hilton Head
Melissa was a delight. Great job
Hi Melissa, thank you so much for your assistance with my service today at Kia Hilton Head. You made the entire process smooth and easy. I truly appreciate your help!
The person who washed my car failed to clean the windows. Outside of that the service was excellent
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