Got a tire replacemnt turned out to be a faulty tire. When I went back today to ask for replacement, got scolded by service worker saying go find the previous service advisor that did your tire replacement. Dont ask me i dont know who did your tires.
Ordene una parte de mi carro y me dijeron que me iban avisando y ya paso una semana y no tengo noticias.
Matt was very courteous and advised what car’s next upcoming maintenance need. Extremely satisfied with service.
Mr.Di Wu provided excellent service—friendly, attentive, and highly efficient in handling issues. I'm very satisfied.
Thank you for servicing my car
Very good service. Thank you.
I had an excellent experience with Ernesto Pulido Cruz. He was professional, knowledgeable, and courteous throughout the entire process. He took the time to answer all of my questions, kept me informed, and made sure everything was completed efficiently. I truly appreciate his outstanding customer service and would highly recommend him to others. Thank you for a job well done!
I appreciate Mr. Llamas addressing my concerns with the mechanical issues.
Nelson Samson was there for me and I appreciate it. Thank you Nelson.
that was very pleased with the service. The personnel was very professional and the job was done nicely
Todd Miyaki is an outstanding service advisor. I trust him with my vehicle.
I'm very unhappy with the service. I was told it would take 2hr for this service. My appointment was at 10:30 and my car was not ready till 2:30.
I wish I they would have told me it was going to take 4hrs so I can plan accordingly. I really hope they had better communication. My children can wait for 2hr but 4hrs. I needed to feed my kids. I would have not minded it as much if it was just me. But I had my kids. I was not expecting to wait 4hr!!
Daniel greater me with a smile and asked if it was my first time bringing my can in for service. He explained everything I needed to know about the service I wanted and directed me to the lounge where I could have coffee. The dealership is very fortunate to have Daniel representing them.
Gerald V. Barba (United States Navy, retired)
Jerry did a wonderful job explaining things and was always available to answer any of my questions. He was very knowledgeable and professional in his demeanor. I will definitely ask for him next time I need my car serviced.
Excellent customer service by Daniel. Looking forward to connecting with him for future vehicle needs.
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