About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 4338 reviews 67%
4 star 1359 reviews 21%
3 star 164 reviews 3%
2 star 351 reviews 5%
1 star 308 reviews 5%
Review Us
Christine C.
5 out of 5
4/25/2025
It is wonderful to know that my Lexus is getting the best service possible so even whrn I am driving, my Lexus is keeping me the most safe! Thank you guys!!!
Randolph O.
4 out of 5
4/25/2025
Enjoy bringing my car in- always efficient-friendly and truthful
Robert M.
5 out of 5
4/25/2025
Friendly, helpful, and completed the job on schedule.
Kurt B.
5 out of 5
4/24/2025
I felt well taken care of by everyone….good job.
Bob S.
5 out of 5
4/23/2025
Great service department
Carolyn S.
5 out of 5
4/23/2025
Everything went well and I really appreciate the videos you get seeing what they are doing with your vehicle. Josh was very informative and pleasant and accommodating. I love the service that Lexus Akron give. Thank you
James P.
5 out of 5
4/23/2025
Your staff is outstanding! Professional in every aspect!
Tim S.
1 out of 5
4/23/2025
Maybe you can explain why Lexus developed an oil tube replacement (all metal) upgrade and then does not cover this under warranty. This was a design weakness that will destroy the engine when it fails. This repair-upgrade cost over $1000 per your service writers quote.
Veeraiah P.
5 out of 5
4/22/2025
Excellent service
Sarah W.
5 out of 5
4/22/2025
Great service
Thomas S.
5 out of 5
4/22/2025
Professional, courteous and on time
David M.
4 out of 5
4/22/2025
Everything was delivered as promised.
Theodore S.
4 out of 5
4/22/2025
The app had notifications but not the car so they checked the car and said the notifications would fall off which they did the next day
David C.
5 out of 5
4/22/2025
Zerryck was professional and courteous.
Zachary T.
4 out of 5
4/22/2025
He cares and does the right thing. We love this guy and he bends over backwards to make things smooth for his customers. Honest man, we have nothing but amazing experiences with him!
Patricia F.
5 out of 5
4/21/2025
Excellent helpful service
The Fulmer.
5 out of 5
4/21/2025
Ellie was great!
Jennifer R.
1 out of 5
4/21/2025
I was not satisfied with the way my car interior was left all uncovered and frankly a mess. I'm very dissatisfied
Ian S.
5 out of 5
4/21/2025
Josh is a true asset. Always prompt, polished, and a pleasure to work with.
John H.
5 out of 5
4/21/2025
Zerryck did a great job for me again. He is courteous and professional!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.