As always, very good service!
Amazing service and team! My thanks to my service advisor Nick for helping me get a tire replaced and a loaner vehicle lined up while preparing to catch a plane. He knows I am picking and made sure his team took care of my vehicle while he was off.
Great service. Zerryck is top notch.
Josh was a great help and very informative!
Good service and friendly
Johnathan was very professional and easy to work with.
friendly responsive good follow up. made time to discuss service options and address my concerns
Very personal, friendly service. Answered my one question clearly and completely. Quite pleasant waiting area. Beautiful dealership.
Josh was fantastic. He kept me updated and made the entire transaction efficient. I love the dedicated workspace as I spent almost 3 hours waiting for the work to be completed. Kudos for looking out for your customers who need a quiet place to work.
Norm and John were particularly attentive, professional, and helpful as customer service professionals. They both are assets to Akron Canton Lexus. Thank you.
The young attendant who guided our car into the garage when we arrived was exceptionally polite, personable, and professional.
I was told my tire change would take an hour. I was waiting for 2 1/2 hours which included a tire rotation and realignment. Luckily I was not pressed for time. I’d appreciate a more accurate time estimate in the future.
No one said they would have my car overnight. Pick up time was fine but return was all screwed up because I waited all day and had to call to learn they would return the next day. Also 135$ old change is a bit over priced. Never again. Valet service sealed the Lexus buy for me I’m seconds guessing all if that
Josh was very kind and professional at the same time.
As always Great Service !! Mr Roger’s was great
Josh has been so helpful, and a pleasure to work with!
Josh did an excellent job investigating a tech issue that had never come up at the dealership before. It was regarding a newly installed Apple Carplay unit made by a third manufacturer, but sold and installed by Lexus.
Nick was great. Kept in touch with the whole process. Great customer service.
Excellent Service without car WASH
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