Nik was great. I was bringing my car in for free 6 month service and a recall and I got a text message that showed I would owe money. I called to check on this and was transferred around 4 times until someone took a message for Nic to return my call. He called right back and assured me there would be no cost. Why was I sent that notice in the first place?
Lexus service is the best industry, my family only drive Toyota and Lexus
Josh was very polite and courteous. Kept me informed with the progress.
My car looks great! I bought my car from this Lexus dealership because of the way that they treat their customers.
I like Nikolas. Had a misunderstanding about the bill total, but it was taken care of. Thanks. ????
Nick always does a fabulous job. Great communication and customer service
Made it an easy and pleasant experience. With I could book a loaner car and schedule via app as that’s my only complaint.
Nicholas Rair is a gem! He is so patient and customer friendly.
He had always taken great care of both me and my husband snd our car.
Always a pleasure working with Nik ,very professional
All went very smoothly and very professional
Excellent service and great job of making me feel appreciated as a customer. However, it would be great to review the items on the final service report instead of just handing it to me and saying “have a nice day”.
Nik always does an outstanding job! Shout out to Connor as well
He kept me informed the whole time.
Continued satisfaction with a very good service Lexus provides
Jonathan quickly resolved the issue that had happened with my car. I sincerely appreciate his understanding in remedying the situation and replacing a faulty part. His kindness and caring is reflected in his professional manner.
Nikolas,Norman,and Jon are truly amazing representatives of Lexus!!!
I am a firm believer of the quality Lexus puts into their vehicles,I have 290,000 on my Lexus NX200t. Chris, also an amazing mechanic was able to replace a wheel bearing in which when Chris was finished with my car it handled like a new car.
Nikolas , Norm and associates are great
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