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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4372 reviews 67%
4 star 1368 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
Jeania U.
5 out of 5
11/13/2020
Scott and the rest of the service team are excellent! Thank you
Raymond G.
5 out of 5
11/12/2020
Excellent service 1st visit
Sheila H.
5 out of 5
11/12/2020
Excellent care and service as usual
Kelly T.
2 out of 5
11/11/2020
I have been a loyal Lexus customer for close to 20 years. The service I have received over the last couple of years is not what I have received in the past years. The service since covid has not been good. I look forward to speaking with a representative.
Paul B.
5 out of 5
11/11/2020
Always first rate customer service
Ruth H.
5 out of 5
11/10/2020
Laura is always kind, considerate, and easy to work with. Thank you Laura
Jagdish S.
5 out of 5
11/10/2020
Thank You!
Douglas B.
5 out of 5
11/10/2020
My first experience with the service dept. Outstanding, no complaints.
Mark S.
1 out of 5
11/8/2020
Laura Davis and Scott Gilmore were fantastic. I paid $310 for a replacement Michelin tire and the balance weight was put on the outside. That ruins the rims. I expect that at Goodyear or Firestone but not Lexus.
Martha M.
5 out of 5
11/8/2020
Great customer service
Barbara S.
5 out of 5
11/8/2020
You guys are amazing an best customer service I ve ever experienced. God bless all of u an the lexus staff. Well run business. Thank you stacie sallie
Dena M.
5 out of 5
11/8/2020
Scott always does a great job!
Steven K.
5 out of 5
11/7/2020
Everything well done.
Elliott G.
5 out of 5
11/7/2020
My vehicle service was exemplary.
Dean P.
5 out of 5
11/7/2020
Scott always goes out of his way to make sure everything is done that is need and that I am satisfied.
Robert S.
5 out of 5
11/7/2020
Very satisfied
Holly S.
5 out of 5
11/6/2020
Great service thanks
Robyn G.
5 out of 5
11/6/2020
Laura was extremely helpful and knowledgeable. My service was completed when promised. I was very happy with the experience.
Gretchen W.
5 out of 5
11/6/2020
I appreciated Nick keeping me posted. I also appreciated Fred Uhl for my valet service. You made it easy for this old lady!
Elias K.
5 out of 5
11/6/2020
Job well done from beginning to the end

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