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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4372 reviews 67%
4 star 1368 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
Donald R.
5 out of 5
2/9/2021
My first valet service with Lexus. I was haopy with your drivers and the service department as well. Thanks
Peter L.
5 out of 5
2/7/2021
Very courteous.
Logan W.
5 out of 5
2/7/2021
Scott is an absolute professional and was easy to work with. He is genuine and I look forward to working with him again in the future for service needs.
Lisa F.
5 out of 5
2/7/2021
Scott is very pleasant and explains things throughly.
Stephanie K.
4 out of 5
2/7/2021
I come to Ohio just for the service i receive at this dealership.
Mark L.
5 out of 5
2/7/2021
Nikolas did a great job.
Rita M.
5 out of 5
2/6/2021
Very kind people to work with which I appreciate more than anything. Thank you!
Raymond L.
1 out of 5
2/6/2021
I asked to have fasteners on the battery to be replaced. That did not happen.
Bryan K.
5 out of 5
2/6/2021
Keep up the great work.????????
Nancy F.
5 out of 5
2/5/2021
Scott was excellent and so nice to work with and the Lexus dealership is first class! Thank you for all the years of help
Jay Y.
4 out of 5
2/5/2021
Very professional! I have a 2012 Camaro 6.2 liter convertible that I might trade with my Lexus for a new Lexus SUV.
Ronald D.
5 out of 5
2/5/2021
Everything was great. Very professional. Thank you
Dustin C.
5 out of 5
2/5/2021
Scott is a great asset to your service team!
Teresa R.
5 out of 5
2/4/2021
Wonderful service and experience. Very helpful, knowledgeable and courteous.
Tim S.
5 out of 5
2/4/2021
Scott is the consummate professional. Scott is knowledgeable, competent and always positive. When my Lexus is under his care I have no doubt the work will be done correctly the first time. He is the one of the reasons I purchased my second Lexus.
Nader A.
5 out of 5
2/4/2021
Nik was efficient, courteous and provided regular follow-up. He made the service experience painless and convenient. It exceeded my expectations! Thank You.
Chad G.
5 out of 5
2/4/2021
Great job. She let me know when it was about to go in and when it was done.
Doug T.
5 out of 5
2/4/2021
As always a great job. Less than an hour wait and a complementary wash I wasn’t expecting.
Harry H.
5 out of 5
2/4/2021
Good job Lexus team...
Harry F.
3 out of 5
2/3/2021
Lexus has done a major error in not figuring away of retaining Laura Davis in the service area of the Akron Canton Lexis dealership. Her exit most likely will end my servicing my two Lexis vehicles at said location

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