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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4370 reviews 67%
4 star 1366 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
Phillip R.
5 out of 5
9/2/2021
Nikolas was very polite and informative.
Bonnie P.
5 out of 5
9/2/2021
Great job as always! Thanks
Amalie P.
5 out of 5
9/2/2021
Scott was wonderful!
Daniel C.
4 out of 5
9/2/2021
Fantastic place to chill for an hour.
Sheila H.
5 out of 5
9/1/2021
Great service!
Nicole J.
1 out of 5
9/1/2021
When I was shown my estimate it was for 503.00 and when I went to pay for the service it was over 900.00, so I asked did I miss something on the estimate I was then told that wasn't the total estimate it was just for service above the regular scheduled maintenance. I wish that was clarified. Also I was given a loaner with less than a quarter tank of gas, I thought that was unprofessional.
Kathryn H.
5 out of 5
8/31/2021
Thank you for the excellent service you provided.
Tim T.
5 out of 5
8/31/2021
Service was great. Very accommodating!
Pam H.
5 out of 5
8/30/2021
Very friendly service guy that took of checking me in
Larry H.
4 out of 5
8/30/2021
No comments at the present time!
Eva K.
5 out of 5
8/30/2021
Lexus dealership always perform high quality job For my car, I appreciate lexus service department High quality job done to my car
John S.
4 out of 5
8/30/2021
Great service. I will be back.
Diane V.
4 out of 5
8/30/2021
Nikolas Rair @ the Akron dealership was professional, friendly, helpful and his expertise and willingness to go the extra mile to assist me with a complicated and time consuming issue was very much appreciated. He personally was one of the best Service Managers I have ever dealt with.
James V.
5 out of 5
8/29/2021
Fantastic service!
Not Provided.
5 out of 5
8/28/2021
Your communication from the start of my service to the end when I picked up my car was too notch. Always concerned about my car and me !
Jodie S.
5 out of 5
8/28/2021
Thank you for a great job!
Peter A.
4 out of 5
8/27/2021
Robert was very courteous, helpful and efficient. Didn't pressure on any suggestions for maintenance just interested in helping. Thanks ????
Willis W.
5 out of 5
8/27/2021
Service was very professional
Mingjie Z.
5 out of 5
8/27/2021
Thank you. It’s great for you to treat your customers patiently
Kathleen B.
4 out of 5
8/27/2021
Great experience today!

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