The young man who greets me as I enter is an asset to the dealership. He should be rewarded and recognized.
I was left with unanswered questions regarding the servuce work that was performed.
I cannot make my GPS cell phone program have audio in my Lexus ES. If I program my Maps app for a destination, I can hear the instructions until I start my Lexus. It was reviewed at my service call today. I was told it worked because the tech used his phone and it worked. After reading the owner’s manual when I got home, I am believing that my cell phone’s Bluetooth is not being recognized by the Lexus Bluetooth. I tried following the instructions but was still not successful. Still frustrated.
I am very pleased. Thank you Lexus.
Very satisfied. Very friendly and courteous treatment.
Everyone working there is always eager to help and answer any questions that I might have.
Wonderful service experience, as always!
I am very happy with all departments at Lexus of Akron/Canton
Service experience with Robert was completely flowless, worries free and professional. He showed up hat he cares about customers needs and he didn't leave any small details untouched regarding my vehicle service needs. Definitely would highly recommend and come back if other services needed. Hopefully not.
Robert was extremely attentive to the service I needed. Extremely satisfied even if I waited a bit longer than expected. He was very gracious
Robert kept me informed the entire time Lexus had my car. I feel his personality and his manners in customer service is a plus for Lexus. He’s a keeper.
Thank you Robert….
Only issue was my request of Nick to see if he could accommodate a discount (Senior, AARP, AAA, etc.), which didn’t appear to be applied. This was a significant expense, especially for a retiree on a fixed income. Thanks,
Robert “Mike” Wexler
He did a great job. Squeezed me in last minute and was able to get me back in the road quickly
Nick was very helpful and professional
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