Lexus of Akron Canton Auto Repair Service

I don’t plan on ever returning to this dealership!!!

I had an emergency off road event. Dead battery. Thanks to Marty my RX 350 was back on the road in time to make an important meeting. And He did that without disturbing the service needs of others. Marty is a great representative for the dealership and the Lexus brand

Very professional. Fast reliable service that I trust.

Even With all the construction it was still a great experience. Everyone was exceptionally nice and helpful.

All service was completed in a timely manner

Service was excellent!!!

Excellent service!

Always great service

Always excellent service

Marty was welcoming and efficient when I checked in my Lexus for service. Marty communicated with me regarding the additional service suggested and checked me out quickly after service. I was very pleased to see Marty’s familiar face at my service check in.

Thank you, Nick, for my great service !!!!!

Nick is already handling it. Thank you

Excellent in all wsys

Thanks

Great service. Always! Thanks

I brought my car in for service, there was nothing in particularly wrong with the car I didn’t believe. When I got through looking at it the first time they presented me a deal over $4500, over $3000 of that bill was labor. I pick the car up paid that bill $4500 and a couple of days later a stranger on the street told me my brake lights were not working. I took it right back to Lexus and told them my brake lights were not working. They took the car back to see why, they informed me that my brake lights were rusted out. I know my brake lights did not rust out in a matter of two days. They presented me with another bill for over $1000 to fix the brake lights, so my balance of car repair was over $6000 and there was nothing major wrong with my car when I brought it in. When they looked at my car the first time they should’ve saw the brake lights were rusted. They should have saw that on the first inspection. I feel that they nickled and dimed me for the little things that was wrong with the car, because there was no major repairs done on my car I should’ve never been charged over $4000 for labor when there was nothing major wrong with the car. I feel very taken advantage of.

Excellent Service. Friendly atmosphere

Thank you too

Nik was efficient and professional. First time I’ve worked with him. Very positive experience.

Marty is professional and kind. Always a pleasant experience. Thanks Marty and everyone at Lexus of Akron Canton!