Very helpful and kept me updated with the status of my vehicle
My car value is $5k but it would cost $8k to fix it.
The service department did a great job… fast repair and god communication. Thank you!
Very nice and explained all issues thoroughly. Than you.
Happy people…GOOD WORK ! ????????
As always, Marty is polite, courteous, and professional.
Very professional and knowledgeable.he is an asset to your dess as lership
Nikolas was awesome,was very friendly and professional. Love your service department
Very efficient and professional.
Your service department is the best service department I have ever dealt with. They're professional, kind and keep the customers informed on their vehicle's status. This is the second time I have worked with your service department and every person I spoke to was very kind. Even the employees that weren't working with me offered assistance and greeted me with a smile on their face.
Robert provided good service and was very professional.
I had been very happy with the first wheel alignment on the NX200t that you had to subsequently correct a few months ago. The first job was very poor work and I thought it was just an excuse to build the ticket. It even caused some uneven tire wear.
I then had an oil change and that was ok.
Today I am back to 100% very happy with the Akron Canton Lexus dealership. I was not aware that you had someone to repair cosmetic scratches on wheel rims. Overall it was a very good visit. Your people there went out of their way to help. You have done a very good job of working around the construction.
I did stop in to see Ruth my sales person just to say hello. Overall it was a very enjoyable visit that accomplished the mission.
Thanks. Mike Prescott
Good job as usual. Thanks.
The entire team was great! LOVED the videos. Thank you. Work less than quoted—phenomenal. Felt communication through texts vastly improves service experience. Thank you for continuing to offer loaner vehicle. That’s one of the biggest reasons why I continue to chose Lexus over and over. This is my FIFTH Lexus car since 1997 and hoping for a sixth at some point in time.
Just wish you were a little closer!
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