Marty is always pleasant and helpful. Norm is also a great person! Very enjoyable to deal with.
Thanks to Robert and everyone at the Lexus of Akron/ Canton Dealership- always prompt and courteous! We had our car repaired within an hour even without an appointment!
Very helpful and took time to explain my car service. Courteous and pleasant personality
Rob was vey nice to work with. He always kept me up to speed on what was going on with my car.
Marty was helpful, professional and nice. All the staff was very good
Great service team, Nik, Marty and Rob were awesome throughout the entire process!
Great job as always. Your crew is always spectacular! Your new updates are beautiful!
Everything was well taken care of. Still love my Lexus.
Norm, Nicholas and Robert took excellent care of me and my vehicle!
He did a little “extra” by finding my wife’s necklace under the seat! And they finished the service within the time estimate they had given!
I thought that Robert was friendly and professional
Marty kept me in the loop the whole time. Super happy with the service.
Marty Richards, and a tech for very helpful and informative. Since we need to have more than just wipers put on, Marty did great in reaching out to our extended warranty department.
As always, great service experience.
Excellent customer service. Love Lexus of Akron Canton!!
3 hours is way too long to run a “diagnostic” test on a tire pressure sensor. The guy tells me I’m riding on a rim then tells me I’m not. Not sure how it would have made it to the dealership. The diagnostic test couldn’t even be solved by a certified Lexus technician but somehow they think I put in an “aftermarket” sensor a retired Army Military police who has no idea about replacing sensors. Total waste of time, there was very minimal service traffic given it is days before Christmas. Terrible terrible experience. Will go to Metro Lexus instead.
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