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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4357 reviews 67%
4 star 1361 reviews 21%
3 star 165 reviews 3%
2 star 353 reviews 5%
1 star 309 reviews 5%
Review Us
Tracy C.
5 out of 5
12/23/2023
Excellent service as always.
Paul L.
5 out of 5
12/23/2023
It was seamless
Jessica J.
1 out of 5
12/23/2023
My car was nit ready when I arrived at the designated pick up time. It was the second service appointment where my car was not available when I returned.
Marlene F.
5 out of 5
12/23/2023
He was very thorough, explanatory, polite, accommodating, and I really appreciated it
Roger T.
5 out of 5
12/22/2023
Always professional kind and friendly. You provide a very pleasant environment for customers waiting for their Lexus to be ready to go. Keep up the good work ????
Scott L.
5 out of 5
12/22/2023
Today’s experience with Nikolas was outstanding! The staff is very well trained and great pride is taken with the Lexus experience!! Your product is superlative, this is my 5th Lexus, each one gets better. This current vehicle is seamless!!
Sandra W.
2 out of 5
12/22/2023
I did not receive a printed service report once the service was completed just told everything was fine.
Bill T.
5 out of 5
12/22/2023
Nick treated me better than family. Very easy to work with.
Sharon B.
5 out of 5
12/22/2023
Our first time at the service department. Very professional.
Suzanne G.
4 out of 5
12/21/2023
I really enjoy working with Nik.
Lorna C.
5 out of 5
12/21/2023
Very cordial and on time
Allison M.
5 out of 5
12/21/2023
Josh is very kind and compassionate. He is excellent at customer service. Thank you, Josh!
Rahmat T.
5 out of 5
12/21/2023
Great service. Thanks
Mark M.
5 out of 5
12/21/2023
Good job, polite and calming.
Trevor K.
5 out of 5
12/20/2023
Josh was very clear about what was happening with my car. Thanks again for the great service.
Susan U.
5 out of 5
12/20/2023
Great service group at A/C Lexus!!
Peter A.
5 out of 5
12/20/2023
Always very good service. Great service people with the right attitude. A+
Craig M.
4 out of 5
12/20/2023
Thank you to Joshua and the entire team for helping me making sure that I had a loaner car and a brush for the incoming snow. Since my snow bag was locked in my trunk it was so nice that you guys got me ready and kept me safe. Thank you for fixing the trunk lock and washing the car. I love coming in for service. You guys always do a great job!
Sarah C.
4 out of 5
12/20/2023
Nik is the best.
Cherie T.
4 out of 5
12/20/2023
Merry Christmas!

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