Josh went over all the paperwork with me. I appreciate that he did and I know how to proceed. From this morning when I dropped mine off to this evening when I picked up Josh was professional. Thanks Josh I appreciate you!!
Drop off to pick up everything was excellent.
They added a change of fluids that could have waited 2,000 miles later at a cost of around $350.
Nick is very thorough and honest in giving advise on what to be done on my vehickle. Josh helped as well good team I was taken cared in providing a loaner vehicle for my convenience. Thanks
Josh was excellent! I was on a road trip from KY to NE PA and needed someone to assess a noise I had been hearing during the trip. He fit me in and got us back on the road in no time, and with peace of mind. Thanks again!
Nick was polite and professional and took care of everything. The technician Ian was also polite, professional and very knowledgeable. Great experience. Thank you!
Very professional, thorough, and complete.
Never had an issue with Lexus Serviice so far so as long owe have Lexus vehicles will continue getting service at your dealership
Repairs appear to have been completed per my request. I had to reset my maintenance computer myself since it was not returned to me updated. I experienced an issue when the engine and VSC warnings came on during my drive home from the performed service. I detached the battery terminal and reconnected it after 10 seconds. The lights extinguished. I will advise aNixk if they return. Also ...I found that my gas cap was loose, filled the tank and tightened it.
Please don’t send me another survey. Thanks
Nice people. Timely work. Comfortable waiting area.
Nik did a good job taking care of me and my vehicle. Prompt service kept me updated throughout the process.
Thanks Josh! You guys were awesome!
As always, everyone was so friendly and helpful. Thank you.
Everyone was in friendly and answered all my questions. I even love how a video is sent to show different parts of the vehicle and gauging. Great experience.
Ashley Grier was the best in helping my find my new car! She listened to what I wanted and was prompt in sending me the available options!
I have never had my car detailed before so I wasn’t sure what exactly to expect but overall it was nine out of 10. I would have thought the door jams on the inside would have been cleaned or wiped down at least but perhaps that’s only included for the exterior. Everything looked **** and span and the car smelled brand new again which I loved. There was really only one spot in the very back that still had a little dust on it that was missed. It was the tops of where the cargo cover pulls across, but it was just a small area on both sides. Other than that, I was very satisfied and would love to have the exterior detailed next time. Thank you.
Pleasure doing business with the whole staff, very friendly and accommodating. Thank you!
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