Tim Hatcher was professional and responsive to work with. My issue wasn’t the service he provided today, but the problem which he diagnosed with the electronic lock system was in your Service Department a number of times beginning in November 2017, BUT the record doesn’t show that even though the Service Guy we dealt with prior to Tim apparently never diagnosed it and failed note our dash light concerns. That is frustrating as the several times we had it there previously reporting the same issue, was well before the warranty was up!! Clearly we were not happy to find out the switch needed was over $400 to replace, which I chose to postpone. The problem should have been identified much estkier! Don Hanson
Andrew was awesome to deal with. I will be back! Thanks!
It would have been better if the technician had not overfilled the transmission not realizing that he was working on a hybrid. Eventually he got it done and I hope there are no long lasting issues because of this glitch. Lennon did a good jo b telling me about the problem that caused an additional hash hour delay in getting the job done.
Bill is the best. I go to your dealership because of him
I always have exceptional service .. everyone are so friendly and aim to please
Andrew Cyr is excellent; thanks Andrew!
Daniel always takes care of my car and me. I trust him and know he has good intentions when he recommends repairs. He truly is a gift to Right Honda!
Fast service with proper explanation of the issue and corrective action
Fantastic experience - had a recall on a part and they delivered vehicle back to me in the promised time and washed.
Dan Organ was awesome ! He explained everything that would be checked and then reviewed everything when my car was finished THSNK YOU!!!
Fabian was amazing to work with. I know he always has my best interest in mind and I completely trust him.
We like working with Tim Hatcher to keep our Honda Pilot
and Acura in good shape. Tim is an accommodating and knowledgeable
professional.
Great customer service as always!! Thank you!!
Once again Dan Organ was truly an asset to your organization. I brought our 2005 Honda Civic for service and explained that we are likely in the market for a new CRV to add to one already owned. This would mean selling our Civic. He was an great help. He did a complete inspection to determined what was needed. Then assisted in my decision on what are potential safety concerns that should be done before selling the car. I appreciated that he listened and understood my concerns.
I have dealt with Dan before and will continue to work with him for servicing our Honda vehicles.
Friendly helpful timely and done right
Excellent service. Thank you
Bill is your best service worker. He is the reason my family returns to your dealership.
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