Finished in time stated, excellent service with door to door care. Thanks!
He was fast and very kind. I come from Litchfield Park but the service at your location is amazing and don’t mind the drive
Bill was a fantastic service agent! As well as the young man wearing chuck taylor shoes was an excellent check-in & car retrieval young man! All around great service
Chris is an exceptional service manager. He is always friendly, attentive and professional. He even remembered me when I came in. I always feel like I’m being treated fairly when i work with Chris.
The repair was done quickly and I enjoyed all the snacks in the waiting room
Daniel provided me with speedy, professional service. He updated me on he pinpointed the exact problem, updated me on every decision and was able to get me back on the road quickly and cost-effectively.
Dan Organ took very good care of my car & me. He said he would have me done within an hour & he was done in less than an hour!
Daniel has been helping me for last two years. I am quite satisfied.
Tim is always helpful. We have used Right Honda service for many years.
Thank you.
Bill Thornton is the best!
Ok I have to clarify. Didnt know how to talk about the time before last.
1st yesterday was good, almost great except I do have to take alot of points off for 1. length of wait to change a battery! I think it was 90minutes maybe maybe two hours. It felt like two hours cz of that horrendous waiting room under construction. I shouldn't have to suffer cz ur redoing ur place. Ac was bad,vending machine stole $2 from me and right after that then THEN! they come in with the cart of free snacks. I'm sitting there and some pos slob sits next to me opens a package a peanuts and crunches on them like hes the only person in the room. the redneck trailer trash ignoramus sitting on the other side of me is having a phone conversation so loud that it didnt matter how hard or loud the construction crew was pounding their hammers or using their power tools. I didnt miss a syllable of her idiotic(due to the inbreeding) conversation.
I was happy about the battery replacement for no charge but also did not last long after finding out that the warrant for the new battery was only for another 10k milesish. ITS A NEW BATTERY! NOT to mention I have to take time out of my day more than a half day when including the fact I had to call triple A to come start my car due to fact honda puts poshit batteries in these cars which caused the whole fiasco if a day TO BEGIN WITH!!!.
AND THIS WAS THE SUPPOSEDLY GOOD EXPERIENCE WITH HONDA?!!!
THE TIME BEFORE LAST WAS COMPLETELY UNACCEPTABLE. I'll save that story for when you call or email me. Which 8m pretty sure you wont.
Let's just say for now that on top of the fact no effort was made to remedy my situation or provide me with possible other options I can try or pursue. The repair writer service person or contact person as WELL AS HIS MANAGER WERE COMPLETE ASSHOLES.
SMARMY AND SARCASTIC ON TOP OF ALL THAT!!!
OK!!!.........OK......have it your way.....
Christopher Douglas is an excellent service advisor.
I appreciate his attentiveness and helpfulness in finding solutions to the issues I have experienced after having my tires rotated at a tire company.
My rep Chris was very helpful. This is not a reflection of him. The issue was the appointment itself which took over 3 hours when it should’ve been 60-90 minutes for a camera calibration. Having the current waiting area under construction didn’t help. I’m hoping you get the renovations done quickly because even as a long time customer, I’m having second thoughts about servicing my vehicle at Right Honda now. Been there 2 times in 1 month and it’s been rough.
Daniel has excellent customer service! I am very pleased with my visit.
I was relieved to get in promptly, my check engine light was on
And an oil change was completed which was the reason for
For the indication I needed service. All Service personnel were were gracious
And helpful. Thank you.
Great service! Dan Organ is great to work with and gives me a sense of trust. Never pushy, just a great service manager. We drive by several other Honda dealerships to go to Right because of Dan.
Tim was efficient and notified me in a timely manner.
This is the second time that I have scheduled an appointment with Alan because I believe he is truly a trustworthy employee and knows the business.
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