Daniel provides excellent customer service. Polite and explained everything.
My son owns this car, Bradley Kominsky. Please change your emails! His email is
Daniel is the best. Great friendly service and thorough inspection.
Fabian is the best he cares about my family and our cars He’s a generally good guy Not pushy always has a smile we fell like home at right Honda sincerity Thomas Keith Marshall D
Finally, I received a business card with a service advisor’s name that I feel confident in using again! This was my 3rd oil change... my first oil change I came in with a rattle. I dropped off my vehicle off, came back to pick it up to find that they could not find the rattle and no oil change. My second oil change they found my rattle, but no offer of a card, so I did not know who to go back too. Also I have to remind them that I have Honda Care... I would think it would be linked to the vehicle or my name. The service department could use some fresh ideas...
Daniel Estrella is a 5 star service advisor, from start to finish!
Lennon was knowledgeable, articulate, competent, and friendly.
Excellent service. Dan Organ was such a pleasure to work with. He addressed our concerns, went above and beyond to make sure understood the issues and answered questions we had. Will definitely come back for more service.
Regards,
Pat
Great experience with Daniel and his team
Bill was very nice to deal with.
Excellent on time service with detailed communication and courtesy. Thank you to Mr. Fabian Martinez.
Tim is the best service person I have ever had!!!! Love him
Daniel was fantastic. However your internet chat box and contact us sections are horindus. The internet is incorrect and your internet person has automatic replies on his email that aren't associated to the questions you ask. You have a lot of opportunity in this area. I almost did not come today. If you would like more details on my experience, please reach out.
Tim was once very helpful, focused, and efficient.
It shouldn’t take 2 1/2 hours to get an “express” oil change. After checking in at 10:58, I waited until 1:00. When I asked the “valet” he went to the service area and returned, telling me my car was done but the service rep needed to finish the paperwork. At 1:26, I went back to complain. After a few minutes I was told that my paperwork was with the cashier. No one came in and called me and I never saw Alan after I arrived. When I got in my car, it was clear that it had been sitting outside. Very disappointing.
Great service and follow up.
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