Tim provided exceptional customer service! He advised me on all the service items suggested and gave me frank advice on the repairs needed.
I dropped off my car for a recal on the shifter and a battery problem. I'm dissapointed in the battery's life which was not even two years. The service writer was polite and nice but upon vehicle pick up I noticed that my car gas mileage meter was over 50 miles lower then when I dropped it off.the service writer wasn't able to explain what happened and nothing was said to remedy my concern. I used to work for a Honda dealership and all the vehicles we serviced were always washed for the customer. My car was not washed which was also somewhat disappointing.
Such quick, awesome helpful people! Won’t be taking my Honda to any other location.
Great service as usual. I wouldn’t take my Accord anywhere else!
Should have told me or given me an idea how long it was going to take. I waited almost 2 1/2 hours.
Pleased with the work performed, however I had to clean the car after I got home as there were greasy hand prints on the hood and door.
Just a minor inconvenience!
Thank you,
Malcolm
Very timely service. Lennon was friendly and professional.
Your representative was very pleasant and professional
Just moved here from Bellevue,Wa.
So happy to find my new Honda home!!
I have always been afraid of what to expect for service from "a dealer"... No problem,, the service was fast and excellent!
The service I received was outstanding! My car was towed to the Honda dealership on Sunday afternoon and I picked it up the next morning. The employees were all very friendly and helpful.
He was very nice and thorough! Did not have any issues with him.
The servicing of my vehicle took much longer than usual and when I left the showroom to get my car - the guy took my paperwork and said he would be right back with my car and he took an excessive amount of time and did not tell me where to wait....and I had to ask 2 different technicians where to wait for my car.
The whole customer experience was not as good as it has been in prior months and years. Hopefully my feedback will help to improve the current level of service.
Thx for getting the work done so quickly!!
I am very thankful for your quick action on my request for towing my car as well as fixing the problem with the battery by replacing with a new one.
We've worked with Chris a few other times. He listened to our concerns, kept us informed and delivered as promised. We appreciate his level of service!
Hi Honda Rep,
Chris. Douglas was prompted giving me update on car repair and getting my shuttle ride as well.
I greatly appreciates his high level of efficiency.
Sincerely,
Jamie
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