I took my car there to be fixed that I bought a Superstition Honda and told them this upon me dropping it off. They didn’t fix my car since I bought it at a different Honda one month ago. Why they didn’t tell me this instead of wasting my whole day is beyond me. I then go to pick up car that is not fixed after I got off at 6:30. They told me my keys would be in the front with the sales guys whose leave at 8. I arrive to find out they don’t have my paperwork or my keys! Sean the manger finally got in after 45 minutes, but his boss rich just sat in the glass box and didn’t come out to talk to me. How unprofessional,rude and just flat out lazy! I am beyond pissed with not only this location but Honda as a company to have such careless employees and thy doesn’t even tick the iceberg of problems Iv has over the past month dealing with Honda. Considering this is my 3rd Honda and have always come to you guys I’m just so upset.
Thank you for the service of my car! Tony from sales really took care of me and offered to help me find my car. He is terrific and extremely helpful.
Pearl Clark is my mom,
You took good care of us??????
Thanks Linda
Fast, friendly service as always from Bill Thornton. Liked your remodel in the waiting area too.
Appreciate the quick service to replace the battery
This was a return service since AC was not properly fixed the first time. I appreciate Right Honda fixing it at no cost to me, except for the hassle and time from my day to bring it in again. Might be nice to get a free oil change to make up for the hassle.
Service dept was not able to perform all the B1 service on my Acura. Price was high for just brake fluid change and oil change with coupon. Wait was an hour more than estimated. Recall check was not able to be performed.
Like to speak to management not service Jan 9th 2019 had power steering pump installed hoses and a belt do to leak. Was told new pump new hoses and belt with a guarantee. Car started to make a noise under hood was at a shopping center when I was approached by a friend he looked under hood and said your power steering pump is leaking. I looked it was the same place as first time.The noise is coming from belt. I told him I just had everything replaced in Jan 9 19 he said you need to take this Car back right away. He showed me right where leak is which is same place. Took car to Honda Monday spoke to Bill explained this is the Same thing all over again. I asked him was pump new he said yes . Later came back told me the estimate to fix a hose was over 600.00 dollars. I explained I just had this all done you replaced everything he said not that hose. It was leaking from same place he the said they never replaced belt.I said its all new you can see. I said I have a warranty he said no not on that hose. I said that is a brand new pump he said no we refurbished it. I left.i want to speak to the manager of Right Honda not service manager. I've been a customer for years. Please contact me asap. Thank you Patricia C
Change my email address to env1 19273 295 at gmail.com
There seems to be a communication problem in the service dept. I was told by Fargo that if I returned for a recall on my new vehicle that for the inconvenience since I bought the car 3 weeks ago that I would get my tank filled with gas. Got to the 101 noticed no gas was in car. Retuned to dept to get what was promised to me. Not very happy!
Daniel is great. Kept me aprised of how long my service would take, helped ne understand the details of the problem without any phony-balony. I want to keep him as my Customer Service Rep. Thanks so much for help!! Bee
Your people did a fine job of getting the part I needed and informing me of its arrival and installing it.
Consistent, no pressure but solid recommendations, service executed timely and accurately. That’s truly what I want is reasonable pricing, no pressure simply give me a prioritized list, I’ll budget and handle it from there.
Professional,personable and thorough.
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