Following the service today, there is now a rattle under the hood that wasn’t there before today’s service. I have scheduled to bring the car back in next Tuesday as we are driving to California next Wednesday.
Stop "bugging me" re: selling my car!
Chris Browning is great. He's one of the reasons I keep coming back. Right toyota service works well for me.
That was more than one question!
They promised they would install dust filter that i purchased from toyota services during oil change they promised twice they would do it next day i see it’s still in my car folder was not installed at least they would not lie
Roger is always polite, service-oriented, and kind. He explains what needs to be done clearly. It feels like he always puts the client first. I truly appreciate working with him.
Cody is great! Excellent service writer!
Long story with some hiccups but our service person Junior handled it perfectly. In the end, we’re very pleased.
My services was excellent, informative and timely.
I don't understand the process involved in a 20,000 mile service. It took two hours and 45 minutes to be performed which seems to me to be quite excessive or something seemingly simple
Adrian was great to work with. This was my first visit to your dealership, and I will return.
I think it’s great that you’ve been promoting Danny Vic because he’s amazing. And Orlando was very good today. I had to wait for him while he was on a phone call with a customer who is giving him a hard time and he was very patient and professional.
My 45k mile inspection took 7hrs. I understand there were staffing issues but they were never communicated to me. My vehicle arrived at 0700 and didn’t get touched until noon. Knowing this I would have happily left and came back later. But an hour job took 7.
Cody, recognized me from previous service visits. He arranged for having the vehicle serviced and returned later in the day. I’m pleased with the service from Right Toyota.
Too long waiting for shuttle and for car in exit lane. I’d rather you had uber and you need an extra lane in the exit lan
Cody provided excellent service & brought me great comfort on the service given my 2013 Highlander.
Truc was friendly, knowledgeable & had my tricked looked at very quickly. A claim was put in, new tire ordered & i was on my way with a new rental truck within 30 minutes
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