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Real Reviews From Verified Customers

Service Center Review Summary

5 star 331 reviews 65%
4 star 101 reviews 20%
3 star 16 reviews 3%
2 star 24 reviews 5%
1 star 41 reviews 8%
Review Us
Kelsey H.
5 out of 5
6/23/2026
Everything was great!
Jack V.
5 out of 5
6/19/2026
Very well done
Teresa G.
4 out of 5
6/18/2026
Payne was a top notch employee! He is a prime example of how to handle a customer and very considerate! He went out of the way to get the issue resolved.
Christopher B.
5 out of 5
6/18/2026
Amber was friendly and professional, making the whole process smooth and painless.
Dakota H.
5 out of 5
6/17/2026
Josh rocks give him a pay raise or else
Joyce P.
5 out of 5
6/17/2026
Everyone and everything was perfect. The whole team is always there to help you. I’m happy to have you in OTTUMWA. Thanks, Joyce P
Mary K.
5 out of 5
6/17/2026
Things went very smoothly. I was kept infomed and the service to the vehicle was handled well and in a timely manner.
Cory B.
5 out of 5
6/16/2026
Thank you Amber! You're the best! I'm very satisfied with the communication and the level of service that Amber and her team provides.
Harvey/ Melissa.
5 out of 5
6/13/2026
Well done thank you guys
Carl C.
5 out of 5
6/12/2026
All went well
Sheila S.
5 out of 5
6/12/2026
Amber was friendly, and kept me updated on my suv.
Bill S.
1 out of 5
6/12/2026
My tire light is still on, I specifically asked them to check the air in the tires
Kylle G.
5 out of 5
6/11/2026
Talked to Faith Pope about a future trade of a Bronco Sport for a Tacoma. He was excellent to work with as well.
Richard M.
5 out of 5
6/9/2026
Great
Sherill G.
5 out of 5
6/9/2026
Very good experience and friendly atmosphere.
Theresa C.
5 out of 5
6/6/2026
the staff is awesome . i
Peter S.
5 out of 5
6/6/2026
Please keep Amber Ramos in this position. She is the best service person I have dealt with.
Vicky R.
5 out of 5
6/6/2026
Your service department is the best!
Marie O.
5 out of 5
6/4/2026
Payne was absolutely enjoyable to work with. I had an issue with my camera, he walked me through the remedy. He was very patient with me and treated me with respect. I appreciated that gesture of kindness. He is a true ambassador for Toyota.
Ray J.
5 out of 5
6/3/2026
You did fantastic!! Thank you ????

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