Amber is a great service advisor. 10/10!
Thanks for all you do for customers!
Tara was awesome to work with.
All went well. Satisfied.
Payne was amazing dealing with my service needs! Called hours after I left just to check back in. Outstanding service!!
Amazing people. Thank you!
The service at Gregg Young was outstanding. They made my appointment right away and I didn’t have to wait but a day or two to get my new tires! And Amber was friendly and greeted me right away.
Very professional and friendly!
Jeremiah and Spencer were fantastic. It was a great experience. I wish I could buy a new car every day.
100% satisfied with the whole team very satisfied
I asked for a little more explanation of the service repair needed. And a video for a portion of the process. A video was provided that was somewhat helpful. Some of the Service staff handled by questions seriously and others did not.
I have always been very pleased with the service department agree Young Ottumwa. My service rep is Amber Ramos and she greets me with a friendly greeting, gets my car in and out quickly and keeps me up to date as progress is made. I am very satisfied having my car care done at Greg Young. Thank you
The alignment was not done to the correct specs. My van was given back to me with -2.6 degree camber, which is way out of spec. This was one of the highest priced alignments in town, yet it was not done correctly. I’ll be in touch to address this issue.
I called before my oil change to see if it was still under warranty for a free oil change. They said i was. So I had the oil changed and has to pay for it. That was annoying. Maybe trai your pplbetter so they know what warranty covers what.
Bill was confusing. We thought it was 29.95 plus tax but it ended up 42. No big deal but it just wasn't clear. Everyone was courteous!
Amber is always very prompt, kind, and helpful. She's a great asset to your team
No bad i am not satisfied
I am overall happy with my service, but someone left dirty footprints in several spots on the drivers side floorboard.
I feel well cared for and very personalized service. Amber does a great job with keeping me informed and providing quality servic. I really appreciate her service.
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