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Real Reviews From Verified Customers

Service Center Review Summary

5 star 68 reviews 65%
4 star 17 reviews 16%
3 star 17 reviews 16%
2 star 1 reviews 1%
1 star 1 reviews 1%
Review Us
Joseph B.
5 out of 5
7/26/2025
Eric explained everything being done to my vehicle. And it was serviced in a timely fashion. Keep up the good work.
Spencer D.
5 out of 5
7/26/2025
Excellent work
Pablo C.
5 out of 5
7/26/2025
Very kind and friendly customer service from your associates.
Vivienne K.
4 out of 5
7/26/2025
Ryan was outstanding. The repair was completed in the timeframe he gave me. Whoever worked on my car left a water bottle and some crumbs on the front seat
Gail O.
4 out of 5
7/26/2025
From scheduling, to completion. Wilde Toyota has made this experience an exceptional one. Paul Schmidt is a top notch advisor and Pete, my shuttle service driver, got me where I needed to be on time.
Steve B.
5 out of 5
7/26/2025
Chris was very helpful and made my experience pleasant. He was very professional and I would request him on my next visit. Thank you
Sarah W.
5 out of 5
7/26/2025
Salma was awesome. Very helpful and honest.
Daniel H.
5 out of 5
7/26/2025
Great service experiance.
William P.
5 out of 5
7/26/2025
Very professional and on time.
Pollyanne M.
5 out of 5
7/26/2025
This was the best customer service I have had in a long time. Everything was clearly meant to make sure the experience was easy, efficient, informative, and enjoyable. I love the system you guys have now. And Brooke was very nice and helpful. I can’t think of anything I would suggest changing. Thanks!
Lisa M.
4 out of 5
7/26/2025
When I’m ready to trade, I will definitely use the dealerships. Thanks!
Robert F.
4 out of 5
7/26/2025
Good communication with multiple touch points
Alicia B.
3 out of 5
7/26/2025
Day two of no update on my extended warranty.
Lindsay S.
5 out of 5
7/26/2025
Excellent experience! Paul Schmidt was friendly, personable, knowledgeable, and very efficient today.
Douglas K.
4 out of 5
7/25/2025
Ok, will do, she went out of her way to resolve a small warranty issue on my Crown Signia Limited, and got it done WAY faster than I expected.
Ray S.
2 out of 5
7/25/2025
I brought my car in to have the brakes looked at because they’re squeaking after they were serviced by Wilde. After waiting over an our and using PTO from work I was told they couldn’t diagnose the issue because it was raining. How come it took an hour to tell me that? Huge waste of my time (and yours) instead of being proactive and knowing right away a test wasn’t possible? Now I have to come in AGAIN to try and have sorted out? This is ridiculous.
Eugene M.
5 out of 5
7/25/2025
Very satisfied with the service and very prompt in getting the car done when they said it would be finished. Also was nice to see the car had been washed as well.
Mary M.
5 out of 5
7/25/2025
Brooke was very accommodating and helpful. Always treated me with respect and answered all my questions. She is such an asset for your company.
Steven L.
4 out of 5
7/25/2025
Eric is the the Assistant Service Manager I’ve been looking for ever since John left two years ago. Eric connected with me right away and pays attention to details. His service and attention to getting my new 2024 Highlander taken care of exactly as it should be was excellent. He’s become my my main contact from now on!
Sandra G.
5 out of 5
7/25/2025
Best service

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