Had a coupon that was not applied. Came in the day I had the service. I won’t go back for any more oil changes. Yall charge way too much!
The 26 palisade is an amazing vehicle especially with the SUV of the year!!!
I was told it would be about an hour and I think it was exactly 60 minutes. Service is great and waiting room is quite nice.
Always do an excellent job. Staff is always friendly and top notch !!! Ann Rushing
2nd time for service. Thoroughly impressed with the customer service skills of Aaron and Tommy! Thank you!
Easy. Fast. Cozy waiting room. Reliable.
Very good service. Prompt and courteous staff.
Thanks for getting things done quick and professional
I brought my palisade with 27,000 miles in because a check engine light was on about a month ago. They just cleared the code and said bring it back if it came on again. It did come on again a week or so later. I brought it back yesterday to change the oil and check the check engine cause. They cleared the code with some recall part of something said to bring it back if the light comes on again still for not perform the leak test. I live 80 miles away. Not real convenient yo bring it back. Hopefully it will not come back on. The little guy at the desk was very helpful
They fixed my window but messed up my door, I can't get in my car from the driver's side, the handle got messed up when I took it in.
I had such an amazing experience with all service advisors and staff.
I had requested Mobil one for my vehicle a week before my appointment. Having arrived no one knew about the request. As a result I feel my wait was much longer than necessary.
Bothched warranty repair brought me back after warranty. Ms and federal law requires that repair be redone properly and I'm still dealing with this. After repair I'm told I now have no parts warranty (on a part that would still have manufacturing warranty regardless)
They went approve and beyond to help me afford to fix my vehicle.
I have relocated here from Utah. Reagan was very efficient and thorough with keeping me updated on the progress of my oil change. Apparently there were issues with the availability of technicians on duty which cauaed a significant delay receiving prompt service for what should have only taken about 45min. It resulted in a 3hr visit. However due to Reagan's professional attitude and Customer Service capabilities, she kept me apprised and entertained and we had a nice time during my wait. Thank you, Reagan, for being a very conscientious and customer aware employee! On a side note - my dealership in UT had a complimentary soft drink beverage station and a small fresh popcorn maker. I could also receive a complimentary car wash with each "Service Appointment" - a little goes a long way in standing out as a unique dealership.
I don't know why you schedule appointments when you can't service promptly.
My appointment was for a recall notice to fix the rear view camera. When I walked in the door he told me the part was still on order. My only complaint is that I wasn’t called and told appointment will be rescheduled when part comes in. Otherwise the staff are very nice and professional. They did fix a tire pressure leak that just occurred the night before.
We are very satisfied with your service
Aaron is so nice, professional. Everything was in order when I got there to drop off my car.
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