Troy is always helpful and knowledgeable.
Troy was awesome. Helped me sp much!!
Connie S
We were not satisfied with Troy. He lied to us, tried to charge us with something we weren’t supposed to pay for, told us our vehicle was fixed and it wasn’t. We had to take it back 2 weeks later because Troy did not fix it the 1st time and had a little attitude with my wife. Tommy took over our problem and had it fixed right. We will deal with Tommy from now on, not Troy.
I called numerous times last week to set up my oil change. 2 different days I left a message. No call back!!! With my last car it wasn’t like this. Just wanted to share I hope next time it won’t be like this. I had to call Vito to get it set up. Cudos to Vito
Aaron is very efficient, courteous and friendly.
Aaron is a very pleasant young man. Very professional in his work.
The guy who checked my vehicle in first told me that they didn't have transmission oil and would not be performing the service for my car that I specifically scheduled the appointment for weeks ago. Then when I asked when they would have it, someone else said they do have it in and would be preforming the service. The service representative seemed very confused and unprofessional. Im not sure why he would immediately tell me they will not do the service before asking or checking if they can. I feel like this added some unnecessary time waiting...
Mr. Mckey was Absolutely Great!! His Personality and Character were so good. He kept me informed about my vehicle. Thank You Mr. Mckey for making me feel right at home.
Troy was cordial, kept me updated, and explained the statement. Awesome experience.
Aaron was very friendly, provide knowledgeable service and helped with all my questions
Good service. Prompt, efficient.
I was very satisfied with my service experience, a job well done , the waiting area was very comfortable and we enjoyed our coffee and our visit with Mack Grubbs
Very good at getting it done in a short time
Job well done. Great people. Thanks
Yes, just wish they wouldn’t take so long on the oil change
April was very friendly on the phone when I called for service. Aaron listened to my service problem and was very professional.
I am pleased with my service at Mack Grubbs. I have been a customer since 2008 and it has always been excellent.
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