I think every Kia dealership needs a Jacob and Rio. This was my first time getting my car serviced at this dealership. I usually go to Selma dealership but was not satisfied with my service there. I would highly recommend Jacob and Rio. 10/10
Eric and the entire staff has always treated me and my family well. Over the past 3 to 5 years we’ve had six or seven vehicles that we bought and we’ve had them all serviced at Kia in Clovis and Eric has always gone above and beyond anything that could be expected.
We appreciate him very much, as well as the entire staff
Flaco was very experienced and professional always helping.
Geo stayed on top of everything, very fast communication and explained everything thoroughly. Thank you so much!
Eric was very pleasant to talk to and a great asset to Future Kia .
Abby was exceptionally kind and professional. I had a frustrating situation and she was very compassionate and did everything she could to help find a solution. I had an overall great experience at Kia today!
I HAD A GREAT EXPERIENCE WITH ALL OF THE FUTURE KIA STAFF I MET. FLACO WAS VERY PROFESSIONAL AND QUICKLY GOT MY CAR IN FOR SERVICE.
I look forward to the survey.
Eric is a superb service tech person! The best I’ve ever had anywhere! Make sure you treat him right at salary raise & bonus time! He deserves to be treated very well!!
Abbey did fantastic from start to finish. She listened to my concerns and addressed them professionally. She kept me informed throughout the entire process. Thank you Abbey for a great experience. You are great at what you do!
Eric, was an awesome customer service representative. He makes sure we are aware of all our car needs and always goes above and beyond keeping us informed and also making sure we afe 100 peecent satisfied with our service. Always great for him to be who assists my husband and I with our car services.
Hi, this is Jose Valdez . I recently brought my vehicle in for seat repair/replacement due to the damage. I drove all the way from Tulare to Fresno, which is about a 45–50 minute drive each way (around 35–40 miles one way), meaning I spent close to 1.5–2 hours total driving and used a significant amount of gas for this visit.
I was very disappointed to find that only the bottom portion of the seat was addressed, while the top portion that also needed repair was not completed. This made the trip feel like a waste of time and money, especially considering the distance I traveled.
I would like to understand why the full repair was not completed as expected and what can be done to resolve this properly. I am requesting that the remaining work be taken care of without requiring me to go through the same inconvenience again.
Please let me know how you plan to fix this.
Thank you.
Geo made the repair easy. I enjoyed working with him.
I had an excellent experience working with Diana as my service advisor. From the moment I arrived, she was professional, friendly, and genuinely attentive. Even though I brought in my Toyota Tacoma, she treated my service needs with the same level of care and expertise you’d expect for any vehicle.
Jacob was professional,knowledgeable and helpful.
He went above and beyond to make my experience at KIA enjoyable! Thank you, Jacob
Daiana was very very nice n always kepted me updated about my car she was very helpful and always had the answer to questions I asked
Great experience. Good customer service. Thanks!
Very nice person and helpful
She was very polite and made sure. I understood everything that was going on with the cards.
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