My service experience was with Eric Martinez. He was absolutely wonderful. Got my car in quickly and kept me aware of the progress and timeline. He communicated very clearly and always had a smile on his face. I have had him a few times and he is a great asset as an employee. Great Customer service he provides. Thank you for employing him at Kia. Robert and Christine Kampf
Great service with a smile, she answered all my questions I left very satisfied if I could rate her on scale 1 to 10 definitely a 10. Great job Abby!!
Thank you so much for helping me with my vehicle.
Once again Flaco was very helpful and knowledgeable about the services done to my vehicle.
Great customer service. Good follow thru
Eric is an exceptional face for Kia service. My husband and I have been fully happy with our 3 Kia’s and will purchase at least one more. The service on all has been absolutely like no other dealership service.
Thank you for attracting and retaining key talent along with selling and standing beside such a reliable brand.
Diana was fast with helping me as soon as I walked in the doors. She was personable and friendly as can be. Looking forward to next visit
The service representative that was helping me was great. The only comment I’ll make, which I thought was odd, is that based on the inspection they recommended that I replaced my front windshield wipers. However, I just put brand new ones on in January, so I don’t know how they would need to be replaced already especially since the car is garaged 100% of the time when it’s not being driven.
Followed up on customer concerns. Courtesy in conversation and quick call back communications.
Well done. Thank you.
Abilene was delightful to work with today
abeline was nice and took great care of me!
Eric was extremely helpful in making sure my service experience was seamless and overall great. He answered all questions I had, ensured I was up to date on all recommendations for my vehicle, and helped schedule transportation to/from the dealership. 10/10 customer service!
Friendly and fast easy to talk to amd really professional
Abby took over from Jacob and was a total professional.
Geo provided exemplary assistance and the service was completed on time. I wish, however, that the dealership could offer discount coupons.
Such a great service and friendly environment, very attentive and great communication.
I appreciate the service team at KIA
Social