I have always got excellent service from you guys.I will be back,and if and when I'm in the market for a new vehicle would buy it from you. Thanks again for the great service. Randy S
Pam - very professional. good communication. friendly.
Over charged. Was told I could keep my old battery at no additional charge but now that I look at the bill I see a $22 charge. What's called a core fee? What a rip-off
It was easy to schedule my appointment on line, which I appreciate. I also was able to use your promotional email coupon and saved quite a bit of money on today’s service. However, the nicest part of my experience was the young man who was at your service desk took time to come out in the cold to help me with a technology issue linking my new phone to my car. He was very patient and helpful. I appreciate that extra touch of service and he was extremely personable.
When I made the appointment, I asked them to contact Toyota about the display issue with the tire pressure because I had programmed it several times and knew it was a software issue. They did not do that and now they will and I have to make another trip back. The rest of the service was done just fine. This car has been a real pain with all of the issues.
I am always pleased with the service I get from Marks. I have always been pleased with all of the Toyotas that I have purchased. I have never had a car for 10 years like I have this Rav 4, the one that I own now, purchased in2015.
Service was completed as scheduled, but disappointed when I mentioned my tailgate doesn’t automatically open and if someone could look at it? Was told I needed to schedule an appointment and no tech was available to check it??
Brianna was friendly and answered my questions. I got the "health" printout and know what my car may need on its next checkup. Thanks!
Oh, and your friendly service man in got new batteries in my fobs!! One fob was dead. He also showed me how to start my car if a fob ever dies again. Whew!
Job well done, very friendly and helpful.
God Bless
Great Service to fix issue quickly
Very Happy Thank you
Very friendly and efficient
Could not do the recall that made the appointment a 3 hour appointment. Had to wait 5 weeks to get an opening of 3 hours, set time aside and get to appointment and told they are not doing them now. Why were we not notified so we could have altered plans made around the 3 hours now only a half hour. Customer service or rather lack of it, again
Quick in and out for oil change. Employees are helpful and knowledgeable
Quick diagnosis on my Tacoma and was able to get it serviced within two days. Repaired and back on the road and I feel confident that it was done correctly! Nice people to work with! Thank you to the service team!!
Noah was fantastic!! Very polite, kind and knowledgeable.
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