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Real Reviews From Verified Customers

Service Center Review Summary

5 star 846 reviews 61%
4 star 287 reviews 21%
3 star 42 reviews 3%
2 star 97 reviews 7%
1 star 118 reviews 8%
Review Us
George D.
4 out of 5
11/11/2025
James Allen has been our trusted advisor for several years and never have been disappointed with his advice and follow through. I have our three cars serviced at Newbold because my wife and I are comfortable with him.
Patricia F.
5 out of 5
11/11/2025
Very good service!! Thank you.
Mary L.
5 out of 5
11/9/2025
Knowledge with fair pricing and EXCELLENT customer service.
Chelsea M.
4 out of 5
11/8/2025
Love working with Jim. He gets things done right.
Kevin R.
4 out of 5
11/8/2025
Ok. They recognized the problem immediately.
Dianna T.
3 out of 5
11/7/2025
The only thing they did not set my clock like I had asked and the wait was 2 hours not 1 hour
Mary Y.
5 out of 5
11/7/2025
Great job! Dropped car off and was done very timely. Jim explained all recommended services when car was brought in as well as estimate of services. Very pleasant and friendly.
Joseph C.
5 out of 5
11/7/2025
Great work on 4Runner.
Edward W.
5 out of 5
11/7/2025
Sarah did an excellent job from start to finish
Jean H.
4 out of 5
11/7/2025
I appreciate that Jonathan got me in and was able to explain his findings.
Loretta W.
1 out of 5
11/7/2025
To expensive
Courtney C.
4 out of 5
11/6/2025
James was completely transparent about the issues I thought I was having with my ac. The car got an oil change, tires rotated and the diagnostic done all within a timely manner. Will definitely be revisiting for my vehicle needs.
Richard M.
5 out of 5
11/6/2025
Extremely satisfied
Jerry R.
2 out of 5
11/6/2025
Had to make another appointment to get job done because no parts were available at the time.
Jnet H.
5 out of 5
11/6/2025
Great service team. Took good care of me and my vehicles needs
Raymond A.
2 out of 5
11/6/2025
Completly satisfied with servive of Sarah Bradger. Not so much with the automotive work or lack of.
Kenneth W.
5 out of 5
11/6/2025
Outstanding
Beth W.
5 out of 5
11/6/2025
Sarah was polite and efficient. Good service.
Sheila J.
5 out of 5
11/6/2025
Sarah is a newer team member and she performed like a pro. She was patient, informative and kind.
Jennifer V.
1 out of 5
11/6/2025
When I made the call I was told two hours. When I arrived I was told it would be three so I left and came back after three hours and still waited an hour.

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