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Real Reviews From Verified Customers

Service Center Review Summary

5 star 846 reviews 61%
4 star 287 reviews 21%
3 star 42 reviews 3%
2 star 97 reviews 7%
1 star 118 reviews 8%
Review Us
Nathan S.
4 out of 5
6/25/2025
Kelsey was awesome! She turned a wrong into a right! Excellent customer service, genuinely cared about the situation. I left happy with the work done on my car and the custome service I received. Will always bring my Rav 4 to Newbold :) thank you+
Lillian W.
5 out of 5
6/25/2025
All maintenance was done in a timely manner, with updates on vehicle needs.
Kenneth R.
5 out of 5
6/25/2025
Very friendly service including your communication of service provided
John L.
5 out of 5
6/25/2025
I am very satisfied with the service I received today.
Barbara V.
4 out of 5
6/25/2025
Friendly service, professional and I believe my car is now repaired ❤️
Craig G.
5 out of 5
6/25/2025
The service experience was great. The technician Hunter completed the work just on time expertly. I received the text explaining the work that was done. Then Mariah finished the paperwork as expected. I will highly recommend Newbold to my friends and family. Craig G
Terrie A.
5 out of 5
6/24/2025
Keep up the Good work ????
Rex A.
4 out of 5
6/24/2025
Please train your service advisors about warranties on car batteries that you install. Mariah knows, but the others don’t.
Sherry K.
5 out of 5
6/23/2025
Prompt and courteous service .
Daniel H.
5 out of 5
6/22/2025
Excellent service as we've always had! Thank you for continuing to build the trust our family has in yours
Clayton S.
4 out of 5
6/22/2025
Happy with the service department. Would definitely recommend and I look forwards to having Newbold service my vehicle for as long as I have it and live in the local area.
Joyce J.
5 out of 5
6/21/2025
Johnathan was very helpful!
Paul F.
5 out of 5
6/21/2025
Mariah did a great job
BRIAN M.
5 out of 5
6/21/2025
Thanks again Kelsey! Awesome as usual!
Kirk K.
5 out of 5
6/21/2025
Jonathan was super helpful with helping me arrange some repairs and difficult logistics during a cross country move. Thank you so much!
Tonya G.
5 out of 5
6/21/2025
Very nice and professional.
Michael M.
1 out of 5
6/20/2025
Did not fill up coolant all the way. :(
Ronda E.
5 out of 5
6/20/2025
It’s always a pleasure to deal with Mark.
Cynthia M.
5 out of 5
6/20/2025
Completely satisfied!!!
Laurie W.
5 out of 5
6/20/2025
Kelsey was very nice and attentive to what our car needed. Very friendly

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