Up sit prices have went up so drastically
Greg was PERFECTION. He was courteous, timely, professional and fast. I will definitely be requesting him again. He even gave his business card out - and was by far the best employee during today’s interaction. Highly satisfied!
Excellent customer service
Carter never fails to be courteous and professional. He has a pleasant manner, is efficient and kept me informed about my vehicle's servicing.
Took longer then I expected
Well when I got home my husband opened the hood, as he always does to check everything and the Radiator Overflow Cap was
NOT put back on and smashed sitting on front ledge under hood!!!
Carter did a good job. The problem wasn’t easily discernible, but he and the mechanic kept after it. Communication was at times difficult on both our parts, but he did get back to me within a reasonable time frame every time. My only complaint would be cost of service. I purchased a cam position sensor (OEM Nissan from Quality Nissan in Greenwood SC for $136 and installed in 15 minutes. You guys replaced a different one last week and it cost me $580 installed. I understand there is diagnostics involved, and ultimately they corrected the issue, but 300-400% markups are excessive. I also understand I’m not going to change your business model either, so I will say I would use your dealership again if I had a dealership level problem. Hope this honest feedback helps.
Lucas was very friendly and easy to talk with. This is nothing negative about Lucas, but every time I bring my car in for service there is always tons of work that needs to be done to my car. Today for example, total work needed for my car totaled over $3,000!!! Unbelievable…..
Carter is always on point. I was in and out
Mr Welsh diligently worked through issues and kept me updated. Grateful he and **** Smith is here to provide a needed service.
Thank ypu for great service!!
Thankful for the prompt and attentive service of Carter and the entire staff at **** Smith Nissan! 5 years of consistency
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