Thank you Mr. Lauer for your assistance and professional w/my automobile on Friday, July 11th. Also thank you for the feedback I was given, and I have taken notice, and will be getting back w/your Service dept soon to complete as many of these as I can possibly afford.
Everything was great.All my needs were met.Outstanding customer service.Keep up the great work.
Thank you Greg and the service department team.
Thanks for the friendly service.
Carter shows great customer service and he’s very helpful with answering my questions.
Carter welsh is the best and I wish I knew her name at the checkout desk. I just love her. She’s too the best. Roni Tatton’s
Customer Service was great
Thank you for a job well done
Mr Carter was very professional and committed to his job I really appreciate that his understanding and dedication was unbelievable he explained everything to me about what’s going on with my vehicle and was knowledgeable about any of every question I asked I just wish more people like Mr Carter was available in all phases in the world of work thanks
I was completely dissatisfied with the poor communication and lack of time management I experienced. I dropped my car off at 8:30 a.m. for an oil change and potential brake and rotor work, only to return after work at 3:45 p.m. and find that the services were still not completed. I called for an update at 12:00pm regarding the status of the vehicle and Dave mentioned he was awaiting a follow up from the tech regarding pricing and information about the leak they found. I didn’t leave the dealership until just before 5:30 p.m., which was extremely inconvenient. I had to rush to pick up my child from childcare and deal with heavy traffic. To make matters worse, I now have to schedule additional services for another day—services that could have and should have been completed during the original appointment.
Waiting area not very accommodating. Could not get decaf coffee. I had an early morning appointment and could not even get a breakfast bar.
My backup camera notification is still not fixed so I will bring that up at my next appt.
Very pleasant and helpful.
Thank you,
Pat Sullivan
I really liked the service the only thing I dis liked when they installed the parts I told the service advisor before they did the service I like a print out of the alignment I did not get it the service advisor give me a print out but the print out did not have the year of my vehicle or the make of my vehicle so it could be from any vehicle so I'm not sure if the alignment was do after all everything was done under warranty so the tech might not get paid a full price for his or she done.
He was extremely friendly and professional!
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