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Real Reviews From Verified Customers

Service Center Review Summary

5 star 576 reviews 67%
4 star 176 reviews 20%
3 star 21 reviews 2%
2 star 43 reviews 5%
1 star 49 reviews 6%
Review Us
Philicia H.
5 out of 5
1/15/2026
Carter is the ultimate professional and I appreciate his kindness. His interpersonal skills go above and beyond his job description. He deserves a nice gift card.
Theresa M.
5 out of 5
1/14/2026
N/A
Melissa J.
2 out of 5
1/14/2026
Every other car that came in for service received car wash, however I did not.
Karen B.
5 out of 5
1/14/2026
Yes
Toni H.
2 out of 5
1/13/2026
It was the worst I've ever experience in my 12 years of coming to **** Smith Nissan.
Corinne W.
5 out of 5
1/10/2026
He was very nice and patient and answered my questions thoroughly. I have always had a great experience with **** smith nissan
Kenneth K.
5 out of 5
1/10/2026
I was very much pleased when Mr.Dave Lauer took his time to explain what has been done and what needs to be done to my vehicle,very informative.????????????????????
Bridget S.
5 out of 5
1/10/2026
All good
Courtney D.
5 out of 5
1/10/2026
Patient and knowledgeable. Thank you Dave.
Barbara E.
5 out of 5
1/9/2026
Nissan is a brand i can trust thank you
Stella G.
5 out of 5
1/8/2026
Dave was very nice and informative.
TIMOTHY J.
5 out of 5
1/6/2026
Carter is always helpful and always takes care of anything I need. He makes everting less stressful which is a huge plus. Dwayne is also super helpful and wealth of knowledge
Quinton Y.
5 out of 5
1/5/2026
Everything was exceptional. No complaints.
Michael P.
1 out of 5
1/4/2026
Whatever the reason, when making an appointment it should not take almost 2 hours for an oil change.
Dmichelle D.
4 out of 5
1/3/2026
Work was completed
Mechelle S.
5 out of 5
1/3/2026
Mr Gregory is awesome!! Listened to my concerns. Very patient and kind personality. Thank you for your customer service.
James N.
5 out of 5
1/1/2026
Carter was great
Henrietta C.
5 out of 5
12/31/2025
Customer service and staff were very nice and professional
Thomas M.
4 out of 5
12/31/2025
I think that the Nissan Corporation should be announcing a recall on the infotainment screens on their new Rogue models! Please go online, and you can quickly see that your customers are not satisfied with Nissan’s apparent reluctance to correct this problem! I owned a 2012 Murano Platinum, and never had any problems, trading it after 150000+ miles for my current Rogue Platinum. I am totally satisfied with the Rogue except for the infotainment system radio, GPS, MyQ, etc. problems.
Brian K.
4 out of 5
12/31/2025
Carter is great!

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