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Real Reviews From Verified Customers

Service Center Review Summary

5 star 300 reviews 57%
4 star 121 reviews 23%
3 star 10 reviews 2%
2 star 50 reviews 9%
1 star 49 reviews 9%
Review Us
Melvin I.
5 out of 5
2/16/2025
Everything was good
Herbert K.
5 out of 5
2/16/2025
Outstanding customer service. Thanks
Elizabth W.
5 out of 5
2/15/2025
I am well pleased with the service I received from Michael Brown on my 2019 Infinit. The first conversation on 2-7-25 until I picked my vehicle up on 2-14-25, he consistently kept me informed? of the needs and progress of my vehicle.
Rosalind R.
4 out of 5
2/15/2025
I could not have ask for a better Service Technician than Chris Fisher. My service experience was stellar. Chris is very knowledgeable and is an expert in his field of service. Excellent work.Great service.Job well done!!
Danika C.
5 out of 5
2/15/2025
Michael is always a great help when I bring my vehicle in. Him and the whole staff are awesome!! Very professional!!
Lanny W.
5 out of 5
2/12/2025
Chris is the ultimate professional! His expertise and customer service are second to none. Greatly appreciate all that he does. Keep up the great work.
Quintus Y.
5 out of 5
2/12/2025
Chris's assistance/service was excellent!
Michael F.
5 out of 5
2/12/2025
X
Melvin P.
4 out of 5
2/12/2025
I was very verify
Paul W.
5 out of 5
2/11/2025
Customer service was Awesome.all my questions were answered and I was updated on the maintenance and service of my vehicle. I will recommend **** Smith IInfiniti to my family and friends.
Carol S.
4 out of 5
2/11/2025
I trust Chris to take care of me and my **** Smith 21 yr old G35!
Ronda B.
5 out of 5
2/9/2025
Michael provided exceptional customer service today! Thank you!
David A.
5 out of 5
2/9/2025
Great service as always, first time with Michael he was very professional.
Scott W.
5 out of 5
2/8/2025
Chris was very helpful!!! Thank you!
Rosa E.
5 out of 5
2/8/2025
He was very professional & answered all of our concerns in detail for us to fully understand and plan ahead for future repairs.
Billy P.
4 out of 5
2/8/2025
I would suggest better communication with your customers
Audrey K.
4 out of 5
2/6/2025
This is my second Infiniti. Chris has been my advisor over the years. He has always been honest, no pressure on getting something done asap, unless it’s a must. I appreciate that. Thanks, Audrey K
James W.
5 out of 5
2/6/2025
Very knowledgeable,fast and efficient service all around… it is a pleasure to have this automotive service available to me… 5 Stars.. staff.
Michael S.
5 out of 5
2/6/2025
James is always a pleasure to work with. He explains any item of concern fullly. His personable nature makes any interaction at the service center a pleasant one.
Elizabeth W.
5 out of 5
2/6/2025
Very satisfied with the service, and the time it took to complete the service

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