Appreciated being met upon arrival and discount was nice.
I bought this car 2024 brand new car but I have issues in this car hope in future I will never buy car from Toyota dealership
He was very helpful with getting my parts and installing thrm
Friendly service staff. I liked the video that was sent from Tom of my Ravs undercarriage.
Matthew went a step above on his service today. He was gracious and took us to the right people to answer our questions. Them he surprised me. He could tell I was frustrated with the dealer from whom we bought the car (not Ken Ganley). He came to the waiting area sat down and listened to my concerns ( even though they weren’t about Ken Ganley). That kind of attention communicates respect. He was personable and honest and helpful. I am still talking about his kindness. I don’t know if he learned that from his parents or from your training. But it was top notch. Please tell him how very pleased we were with him.
Very polite and prompt, courteous young man that is how I would like to be treated in a business. Thank you
Thank you for the awesome service. This dealership is top notch and we appreciate you all.
Dan was polite professional and kept and kept me apprised of the of the service progress he is an asset to your organization I followed him from Cain Toyota
Austin was great. Most accommodating and knowledgeable.
Because it was so busy at the East Market location, I waited for over 90 minutes for a door guard to get installed on my car. When I was leaving I had to search for my car which was parked outside the service area. Usually someone escorts me out of st least tells me where my car is located. However I realize the service area was short handed.
Dan was friendly and helpful. Got me in right away and the bill was less than we thought it would be.
The locking lugnut key is missing from the tire tool kit, which was left open to roll around in the back. I am completely dissatisfied with the last few visits to the Ganley service department. I will need this lost "key" replaced ASAP.
I had no issues staff was pretty good at addressing issues.
Prompt, efficient and friendly.
Very kind service team that did a great job.
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