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Real Reviews From Verified Customers

Service Center Review Summary

5 star 201 reviews 62%
4 star 66 reviews 20%
3 star 8 reviews 2%
2 star 26 reviews 8%
1 star 22 reviews 7%
Review Us
Edwin S.
5 out of 5
11/14/2025
Thank you
Quintin C.
5 out of 5
11/13/2025
Great Service job well done. Was very fast.
Gina C.
5 out of 5
11/7/2025
She was very kind , efficient and helpful!!
Pearl T.
5 out of 5
11/2/2025
I appreciate the way Mike Terry Hyundai make sure to take care of their customers and vehicles.
Shirley W.
5 out of 5
10/29/2025
This is my 3rd auto I have bought from Silsbee and they have wonderful sales people and an awesome service department and staff.
Giau C.
5 out of 5
10/28/2025
The service team is always great, especially Kersten! There has never been an issue.
Vivian S.
5 out of 5
10/26/2025
Everything was great and on time. Thanks again
Jessica W.
5 out of 5
10/25/2025
Very happy with my service as always
Richard W.
5 out of 5
10/25/2025
They're are all 5 stars people
Danny G.
5 out of 5
10/24/2025
Awesome service !!!
Wanda O.
5 out of 5
10/22/2025
You all are great people,I was satisfied how we were treated there by all the staff.Thank you for being so professionalon yourjob.
April W.
5 out of 5
10/22/2025
Great service as always
Morris P.
4 out of 5
10/17/2025
I am very satisfied with the service I received from Kersten Cole. The dealership is a very as a whole is GREAT!
Sharon G.
5 out of 5
10/16/2025
Very helpful and courteous
Garland J.
5 out of 5
10/15/2025
Everything was fine
Wayne A.
5 out of 5
10/15/2025
5 star service
Donald R.
5 out of 5
10/14/2025
The oil change experience was great as always.
Sherri H.
3 out of 5
10/9/2025
is Actually, this was a service from several months back. Only thing that concerns me is at one service I brought my car in and the wheel sensors were replaced but after the work, in fact as I drove off a low tire sensor came on and the tire is not low. I am not too happy about this because it didn’t happen until the wheel sensors were replaced. By the way, the low tire warning still comes on and the tire is not low
Jessica W.
5 out of 5
10/8/2025
Everyone was very helpful an got me in and out
Raul M.
3 out of 5
10/7/2025
The 8000 mile oil servicing was done in a timely manner was pleased with that part just some what disappointed that the protective plastic seat covers and flooring paper Matt’s were not used before service had begun, after completion the car had to have some minor detailing to restore how the vehicle was delivered before servicing.

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