Service Center

Real Reviews From Verified Customers

David F.
5 out of 5
6/16/2026
Sydney is very professional at her job
Mike S.
3 out of 5
6/15/2026
Work completed as requested. My only complaint is the 3% surcharge when using a credit card
Marty S.
4 out of 5
6/12/2026
Your dealership is so good all the way around, that you just don’t think about wanting to go anywhere else, rather your buying or having service done. Thumbs up???? To everyone, including the cleaning crew. Your dealership looks outstanding????
Henry R.
5 out of 5
6/12/2026
Great service by Kayla. She has always been a pleasure to do business with.
Ken S.
5 out of 5
6/12/2026
The staff wrer friendly and yhe building was clea.
Tim W.
4 out of 5
6/11/2026
Thank you for replacing the throttle body again. Glad this one was still under warranty.
Melissa S.
5 out of 5
6/10/2026
The car looked great and drives better!! Thank you for all your help!
William C.
5 out of 5
6/10/2026
Check in went smoothly, and my vehicle was tended to in an efficient manner. Sydney is a wonderful person to work with, and I highly recommend Grissom CDJR. My experiences with Grissom CDJR have always been pleasant.
John D.
4 out of 5
6/9/2026
I have sent our cars to Buttons in Kokomo for years. Never again! Thanks David!
Gerry M.
4 out of 5
6/5/2026
Davey was extremely courteous and helpful and assured me my truck would be done on time and that my worries would be taken care of cuz I have in a very expensive stereo in the truck everything was perfect if I ever need dealer service I will definitely bring it to Grissom thank you very much Harley Maloney from the car detailing was very nice as well
Richard C.
5 out of 5
6/4/2026
Thank you guys so much, I will definitely be back for services to my jeep and may one day buy from you guys.
Melissa S.
5 out of 5
6/3/2026
The car was clean and the staff were courteous. They answered all my questions and did a good job!
James S.
1 out of 5
6/3/2026
Going to get second opion.sorry but just put 1800 3 years ago for the same issue, has had less then 5000 miles put on the truck
Luann G.
5 out of 5
6/3/2026
Courteous and always friendly
Michael R.
1 out of 5
6/3/2026
Just finished with a dental procedure would like to discuss this with you later.
Karen D.
4 out of 5
6/2/2026
Very pleased, had two concerns and he.solved them on the sport.plus was.my 6th oil change, FREE
Aric R.
1 out of 5
6/2/2026
not sure if the problem was diganosised properly took to a different dealership and the had a different view.
Edward B.
5 out of 5
6/2/2026
Kayla is awesome and super friendly.
Monica W.
5 out of 5
6/1/2026
Always happy with the staff at Grissom. They are always pleasant and easy to work with, and they treat you like family no matter what you are there to do
Todd H.
1 out of 5
6/1/2026
You guys had my jeep for 3 weeks. Called me twice with updates only after I called first. Charged me $700+ including $70 to reattach a windshield wiper fluid line. When I asked to talk to the mechanic to see what that fixed it was like pulling teeth took a half hour to come out. When I did get to talk to him he told me absolutely nothing. Took jeep home same problem the next morning. I assumed when they came and took it back, the service would improve but it didn’t. I assumed they would not charge me any more since they already charged me for not fixing it, but I get another $540 bill. I don’t know if I got lost in your system or what because I wouldn’t imagine anyone wanting to treat a customer this way on purpose

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