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Real Reviews From Verified Customers

Service Center Review Summary

5 star 475 reviews 65%
4 star 157 reviews 21%
3 star 19 reviews 3%
2 star 34 reviews 5%
1 star 49 reviews 7%
Review Us
Deborah U.
5 out of 5
8/13/2025
Very professional, courteous and helpful in explaining mechanical checks . Very informative showing care for the customer.
Michael B.
5 out of 5
8/13/2025
Yes done in good time
William P.
5 out of 5
8/13/2025
Good job…Kayla was very pleasant!!
Melinda W.
5 out of 5
8/12/2025
Everyone professional and nice.
Kelly R.
5 out of 5
8/11/2025
Great job
Robert C.
4 out of 5
8/9/2025
Fast n. Clean.
Phil R.
4 out of 5
8/8/2025
Will do.
Austin O.
5 out of 5
8/7/2025
Kayla always goes above and beyond to make sure my wife an I are completely satisfied with our service visits. She is a asset to Grissom!
Arthur G.
5 out of 5
8/7/2025
The repairs were done very quickly and everything now is running smoothly!
Trenton C.
5 out of 5
8/6/2025
Experience excellent as always.
William K.
5 out of 5
8/5/2025
Excellent service! Quick repair and inexpensive. Thank you!
Mark J.
5 out of 5
8/3/2025
Process done in timely manner and great service by staff
Craig K.
4 out of 5
8/1/2025
The service dept was great A+
Eric H.
5 out of 5
8/1/2025
She was great to work with, this is the second time having her as my service advisor and will be using her again and again! Always upfront and willing to put in the work for her customers! Grissom has my business indefinitely!
Donald S.
5 out of 5
7/31/2025
Great service!!
Trudy F.
5 out of 5
7/31/2025
Thank you your service team is The greatest
Vincete L.
5 out of 5
7/30/2025
Jazmin did an excellent job. This was my first experience at Grissom. I had a very stressful morning with my original dealership’s service department and Grissom and Jazmin took great care of me and welcomed me. I will return and continue to do business with Jazmin and Grissom in the future. They know how to treat their customers and I appreciate the work they provided on my truck this morning.
Kevin S.
4 out of 5
7/29/2025
Everything went fine. Would be happy to bring future work to you.
Lisa R.
1 out of 5
7/27/2025
This is not directed at Kayla,but my car is still making one of the sounds I brought it in for to be serviced. I keep bringing it back and it has cost me a fortune, and the sound is still there! I will be calling you on Monday. I WANT THE CAR FIXED, OR TELL ME THE TRUTH THAT YOU DON'T KNOW HIW TO FIX IT!
Twana B.
4 out of 5
7/26/2025
It was more expensive than I expected. It seems to be out economy today. It would be nice to give coupons or senior discounts.

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