I was satisfied with my service.
Very professional, friendly, explained things nicely, attentive to my car needs.
Love the service and time especially a big thank you to Matthew he’s the best
Service was good. But my problem is still there it didn't solved
Kayla was outstanding, as ususal. She walked me through the needed work, helped me understand why it was necessary and helped me create a timeline and sequence for getting it done.
Caleb provided great customer service!
Everything was just perfect
He explained things very well and he helped us get the price . Down some so that was very helpful and I appreciate that.
Great service by very professional team. Mariah was an excellent service advisor
I dropped my truck off the night before the scheduled service. Since there were no envelopes, I just left the key in the box. Then I responded to the text that was sent about the scheduled service stating that the truck had been dropped off. The next morning I get a text wanting to reschedule since I did not show up for my service. I spent over 3 hours calling and leaving messages with the AI for someone to call. Finally at lunchtime, Matthew contacted me and sped up the service. Matthew was great but you need to work on your communication etween drop off and the AI.
Only comment is the duration of the wait was an hour longer than projected
When I made my appointment and drove an hour to get there no one told me I had to pay over 100.00$ to get this done untill I was there and they were taking my car back on top of that I just noticed about 30 minutes ago my sun visor and Aron’s my door is full of oil hands that I don’t know if I’m going to get it out so I’m pretty mad right now !
Mr. Lance Burns was friendly and professional during my appointment. He helped me understand what was found and what will probably need to be changed (ie. filter) during my next service and what the price would be, so that I can better prepare for my next appointment. I would definitely go through Mr. Burns again if given the choice.
She is just amazing. She took the time to answer my questions and provided excellent service.
Always a pleasure to have Noah Completely happy with service visit
Eric was great. Always tells me exactly what's going to be done and how long it will be. Always leaves me his number if I ever need help. Great employee. Seems very knowledgeable about all the features and the technology in the car. Thanks Honda and thanks Eric
Matthew was great, and a big help with all of the work that my car needed. Thanks!
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