The customer service was wonderful! I truly appreciated the video, not only explaining, but showing what was needed and why. Well done! I will be back.
Huge thanks to Lance at Fred Anderson Honda — seriously one of the best managers there!
He didn’t just handle the regular service, but also noticed a chip in my windshield and took care of getting it replaced. Really appreciate that kind of attention to detail.
Thank you, Lance!
Our van ran even worse after diagnostics. Nothing was reset electronically like I thought would happen. Spent 300.00 for nothing. Very disappointed.
Thank you Theodore for making my unexpected car repair, a very hospitable and personalized experience. It felt honest and genuine. Thank you for taking care of my vehicle and representing Honda well!!! Give this man a raise!!!
We were completely satisfied with the service and the friendlyness of everyone.
Excellent knowledge and very thorough.
Eric was very professional. He clearly explained everything to me. I will definitely be trying to get Eric each time I bring my vehicle in for service.
Go in at 5pm for oil change. Took an hour and a half. Was there not happy. Brody was nice but never said they were behind. I’ve never waited that long before. Had I known I would have gone elsewhere
Ashleigh was very helpful, understanding, patient and thorough. The staff here has always been very good and they give a high level of customer service.
Great experience at Fred Anderson Honda. Brody was very attentive, knowledgeable, and took the time to answer all my questions. Service was smooth and professional. Highly recommend!
Theodore, Milton, and Corey are the absolute best! They went above and beyond for me today. Thanks guys!
Thank you for all your help
Eric was great to work with today. Thank you, Eric!
I wish communication was better throughout the process. I also can still feel the jerkiness or skipping in the car.
I was very happy with my service. Luke answered all my questions and was very pleasant.
Great service every time. Matthew Large always takes care of us!
Lance Matt Milton Brian Corey and all the rest of the team is excellent.
Never had a bad experience.
Luke was fantastic. We discussed some findings and we agreed some could be deferred to my next appointment. Additionally, I felt like a family member and not a customer. We discovered it truly is a small world-his wife was from the SAME Illinois town as me. He represents Fred Anderson Honda well. Definitely worth the drive from Tryon, NC!
With appointment it still took nearly two hours for an oil change and tire rotation.
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