Noah was an excellent representative for your company.
Had trouble with battery Drove in Alexander checked it It was bad He said give them about 30 minutes We were in and out!!
Very happy with my fist service appointment! Love my CR-V and Fred Anderson Honda!
I’m very pleased with the service and courtesy Eric K. Very friendly and always helps answering the questions I had.
Eric is the best! He understands my automotive issues and solves any problems quickly, and with remarkable efficiency. He is both professional. Customer focused, Two essential components of a positive customer service experience.
Nick stayed in contact while my vehicle was in their shop and was able to provide a rental car while mine was in repair for 3 days. Nick was professional and very easy to work with.
Getting a ride while my car was serviced was significantly more difficult/ took significantly longer than expected. Otherwise everything went smoothly and the staff was very attentive and helpful!
He was courteous, attentive, well mannered and professional. The service didn't take long. Overall, very satisfied.
Brian was detailed and attentive.
Nice and friendly service very knowledgeable about Honda vehicles.I received everything THAT I came for plus more. Thank you for your service.
I want to know why the last person who changed my oil said that next time my break fluid would need to be changed, but the person who changed my oil said it was fine. I asked Brian he went out and unscrewed the cap and put his finger in it and said that I should probably schedule an appointment to get it changed soon and told me the price. I just want to know how one said I would be needing it and the other said that it was fine. Both techs changed the oil in my car? I don’t know maybe a difference of opinion? But to me it looked low and dirty. So the question is do I let FRED ANDERSON CHANGE MY BREAK FLUID or GO SOMEWHERE ELSE??
Service was very quick and all the employees were kind and helpful.
I worked with Brody when I came in to get my vehicle issue diagnosed and when I came back to have it repaired after the part was ordered. Brody was incredibly helpful and kind throughout the whole process. I've always had good experiences at Fred Anderson Honda on Woosruff, but Brody went above and beyond!
Always wonderful service!
Extremely professional and knowledgeable.
Free oil change would be nice
I wasn’t pleased with my customer service experience today. I am considering purchasing a new car with Fred Anderson in the near future and today’s experience made me second guess if I want to do business with Fred Anderson. Don’t bother calling me about it. I noticed that Theadore is the assistant service manager. Nothing I say will matter anyway. Just know that his tone that he used to talk to me with made me feel like I was stupid and I didn’t appreciate it.
Great experience, fast and reliable attention
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