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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1028 reviews 65%
4 star 242 reviews 15%
3 star 50 reviews 3%
2 star 130 reviews 8%
1 star 124 reviews 8%
Review Us
Robin O.
5 out of 5
2/4/2025
Great Job
Birgitta B.
4 out of 5
2/4/2025
My sales rep was great!!
Darlene B.
2 out of 5
2/3/2025
i got a text to com pick up my car and when i got there when they finished speaking to me i couldn’t tell if they were saying it’s not worth fixing or i should not even try i left feeling bad and hopeless but I thank you for your service Darlene B
Valeria G.
5 out of 5
2/3/2025
Great service ! Very helpful and informative. Also great attitudes which is rare these days.
Kathy S.
1 out of 5
2/2/2025
My vehicle is still malfunctioning.Had to return it to shop. Third time!only had the vehicle for a month! Is this a LEMON?
Roxie L.
2 out of 5
2/2/2025
I didn’t care for the service guy, attitude wasn’t right, need to be nicer when dealing with people, next time I will choose my own service guy
Alisa B.
5 out of 5
2/1/2025
Amazing work and awesome teamwork
Jeanne H.
2 out of 5
2/1/2025
Never had a problem
Jacasia R.
5 out of 5
2/1/2025
Excellent customer service!
Jacqueline S.
4 out of 5
2/1/2025
I don't like surveys. I will begin to receive other vendors ads.
Octavia D.
2 out of 5
2/1/2025
Please don't contact. Thank you
Bouchra R.
4 out of 5
2/1/2025
Daniel is super responsive when I email him. When I am in the shop, he shows that he is invested in making sure his clients understand what will happen with the car and then he was very detailed in showing me how the new notification system worked I drove 45 minutes to go to the Nissan Service Center because of the people and Daniel has been the one to help me each time.
Tammy L.
5 out of 5
2/1/2025
Very good customer service
Mary H.
5 out of 5
1/31/2025
Job well done
Susan W.
5 out of 5
1/31/2025
Rick is always great! I consistently get good service.
Andree H.
5 out of 5
1/31/2025
All staff were professional and very pleasant! Thanks for making my experience so memorable.
Thomas F.
2 out of 5
1/31/2025
Lack of compete and accurate communications throughout this 3 day process. Never again! But **** Smith is so much bigger than a few poorly and better than few poorly trained service employees - I think.
Otezz M.
5 out of 5
1/31/2025
Thanks
Lewis P.
5 out of 5
1/30/2025
Great Service
Ernestine H.
3 out of 5
1/28/2025
Don't want one because other things I didn't like...

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