Service Center

Real Reviews From Verified Customers

Laurence M.
5 out of 5
4/2/2025
Justin and the team at Arrowhead Grenadier did a fantastic job. Great communication and speedy service of my vehicle. Thanks !
Marc B.
5 out of 5
3/27/2025
Justin was great very accommodating, work was done very well Justin when over everything in detail Thank you Fantasticò MB
Bill M.
4 out of 5
3/27/2025
Justin is awesome and I’ll keep coming back because of him. Great customer care. However after I looked at the roof and accepted the cat from Justin as I was driving home I noticed black finger prints all over the inside of my drivers door headliner as off they were standing on the door sill and holding on inside the car. I looked at the passengers side and same thing. And to a lesser degree on the back doors. So while Justin is great, the people doing the work are not. The last time I picked my cat up there was a grease stain on the drivers seat. Justin tried to get me to let him clean it several times, but I just returned from Japan and just wanted to go home. He told me how to clean it and it worked. Also why I didn’t call Justin with the most recent concern…I just cleaned it myself.
Daniel J.
5 out of 5
3/27/2025
Awesome work and attention to details
Justin W.
5 out of 5
3/23/2025
Justin and the team were very helpful and responsive and answered all the questions we had. I look forward to working with them in any future needs my grenadier may have.
Derek T.
4 out of 5
3/15/2025
I enjoyed meeting Justin. He treated me well.
William P.
2 out of 5
3/11/2025
The inability for Ramiro or Justin to respond to parts availability that I have purchased ****. I will do everything in my power to avoid spending my money at this dealership and I will continue to share the info with whomever I come in to contact with and discuss the grenadier. Love the truck, love what it was created for and stands for, but Ineos of Arrowhead has got to be the worst follow-up I have ever had. Once the initial money grab has been gotten there is no service after the sale. Regards.
Rondell Wilson.
5 out of 5
3/6/2025
Justin did great.
Scott S.
4 out of 5
2/25/2025
Justin took good care of me while I waited on the service to be completed. Was able to hang out at the BMW dealership very comfortably. Thanks.
David G.
5 out of 5
2/23/2025
Justin is awesome. Over the top service.
Heather E.
3 out of 5
2/17/2025
I do want to let you know a couple of things though. 1) The subwoofer was completely turned off when I took ownership of the vehicle. I had to research and program it on my own. 2) There was a missing hole plug in the hood. 3) there are a lot of spots in the window tinting that might need to be fixed? They are pretty bad.
Jaye H.
5 out of 5
2/15/2025
Justin provided top notch customer service and exceeds expectations. The vehicle is always completed on time
David F.
5 out of 5
2/12/2025
Justin and his team did an excellent job getting my services completed. ???????? Thank you! ????????
Ray Insurance.
5 out of 5
2/8/2025
Great Service
Oliver B.
5 out of 5
2/8/2025
Justin Tran is a professional. Great hospitality, fantastic service very professional.
Lloyd F.
4 out of 5
2/6/2025
Awaiting Shipment.
Marc B.
4 out of 5
2/1/2025
Nick and Dillon where
Mike S.
5 out of 5
1/30/2025
I feel that Justin has always been polite and respectful with every interaction. I've had I look forward to having my vehicle serviced at your department in the future.
Melissa B.
5 out of 5
1/25/2025
Our driver delivered with confidence and communication was excellent.
Oliver B.
5 out of 5
1/17/2025
Excellent!

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