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Real Reviews From Verified Customers

Service Center Review Summary

5 star 965 reviews 66%
4 star 296 reviews 20%
3 star 55 reviews 4%
2 star 68 reviews 5%
1 star 84 reviews 6%
Review Us
Howard P.
5 out of 5
10/27/2025
Gary was very helpful.
Rick F.
5 out of 5
10/26/2025
Excellent customer service
Mlyn F.
3 out of 5
10/26/2025
Good experience. She was very nice . Someone just turned the lights off on me in the garage before I could drive out because you all were closing ????. I was trying to adjust my seat where they moved it and all the lights got shut off before I drove out.
James R.
4 out of 5
10/25/2025
I filled out the survey - very pleased with recent service. I previously used Ball Toyota because they are a shorter drive from home, but after being bought out by Victory Toyota their service advisors changed. Victory has proven that they are a bunch of thieves (recommending unnecessary service and not actually doing service that was paid for). So, you folks will be the beneficiary of that unhappy experience (and I will badmouth Victory for years to come).
Mary P.
5 out of 5
10/25/2025
You're welcome
Karen D.
5 out of 5
10/24/2025
Loved the text updates during my appointment and the mechanic’s videos explaining the work he did and health of my truck. This was my first experience with Moses Toyota’s service department and I was very impressed????
Jim S.
5 out of 5
10/24/2025
Very pleased on time good advice on updating my car
Rodney Ervin.
4 out of 5
10/24/2025
Gary was patient and professional. Problem resolved
David W.
1 out of 5
10/24/2025
Took two trips to get it fixed.
Scot D.
5 out of 5
10/23/2025
In and out quickly with great service!
David W.
1 out of 5
10/23/2025
I was impressed with how calls & feedback were handled as well as the Effie in the repair time. However I was disappointed after paying and picking up my vehicle, as I had asked that it be road tested, but when I got in it to leave the check engine light was on. They did take it around to the garage again and determined a vacuum hose wasn’t hooked “loose”. I left with it but then I hear a muffled sound I had never heard before. Takin it back for resolution.
Michael G.
4 out of 5
10/23/2025
Gary Walker is the best!
Christopher G.
5 out of 5
10/23/2025
Moses Toyota and its staff are always professional and kind. That is why I will return for service and buy a new vehicle there when the time comes.
Lori W.
5 out of 5
10/23/2025
He was great helping us with the repairs on our truck!
Yvonne D.
5 out of 5
10/22/2025
Great job and very helpful all around
Andrew S.
1 out of 5
10/22/2025
It took an hour longer than the scheduled time for an oil change and tire rotation.
Timothy K.
5 out of 5
10/22/2025
Thanks.
Sondra C.
4 out of 5
10/22/2025
Caught off guard about the automated work proposal process. Loses the human touch if a mechanic coming out to communicate the investigation of any mechanical concerns. However , the positive was to list the findings and suggestions along with the expected costs. Expected costs would always come up during a conversation and the worker may not have the answers needed so this was a good thing.
Darrell P.
5 out of 5
10/22/2025
Quick service
Gary H.
4 out of 5
10/21/2025
Came early and was taken care of immediately, super guy great service and very friendly.

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