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Real Reviews From Verified Customers

Service Center Review Summary

5 star 965 reviews 66%
4 star 296 reviews 20%
3 star 55 reviews 4%
2 star 68 reviews 5%
1 star 84 reviews 6%
Review Us
Lawrence T.
5 out of 5
2/12/2026
Excellent
Thomas F.
4 out of 5
2/12/2026
Gary was incredibly helpful to get my trunk repaired. From our brief interaction Gary ensured that the functionality of the trunk was restored. And the entire time Gary was kind and understanding through the full process. As someone who has previously worked in the car dealership world, Gary is at the top when it comes to service advisor support. Thank you Gary and the Moses Toyota team for a wonderful experience!
Mike Y.
5 out of 5
2/12/2026
So far, so good. I would request Tyler again.
John M.
5 out of 5
2/12/2026
Thanks for getting me in quickly and professionally
Robert M.
5 out of 5
2/12/2026
Taylor did an amazing job. She is a tremendous asset for the Moses corporation.
Sally L.
4 out of 5
2/11/2026
Excellent service today! Thank you for replacing my Headlight on my 2016 4-Runner!
Karen B.
5 out of 5
2/11/2026
The service was fast and reliables
Keith B.
4 out of 5
2/10/2026
Associate greeted me as I drove into the service area. Service was completed quicker than I anticipated. Good to see the video that was provided of service being performed. Well done!
David T.
4 out of 5
2/10/2026
Great job from Gary! My vehicle service was completed timely. Gary provided info in response to a couple questions I had about tire tread depth and when tires should be replaced.
Rhonda M.
4 out of 5
2/8/2026
Satisfied -but I stood by my car for more than 5 minutes before one of your staff acknowledged me. and I don't know why my appointment wasn't showing on your books. I showed my confirmation text and they took me. Service guy was friendly.
Timothy R.
5 out of 5
2/6/2026
Great Service! Quick and easy!
Marcia F.
5 out of 5
2/6/2026
Great service
Parry J.
4 out of 5
2/4/2026
No problem. Went smoothly from check in to payment time. Even offered to bring my car to the door since it was snowy outside.
Angela M.
4 out of 5
2/4/2026
Gary Walker is the best
Trena L.
1 out of 5
2/4/2026
I felt like they didn’t want 2 look in2 my problem with my new RAV4 gas mileage issue.. They told me there was nothing they could do about me only 17-19 miles when the average should b 29-33 .. I just bought this car 6 months ago & I shouldn’t b having problems already.. I’m planning 2 get a 2nd opinion & if they can’t resolve it I will b looking 2 file a report with company of Toyota.. Maybe isn’t a manufacture issue & needs 2 b a recall issue.. I’m considering contacting the Attorney General‘s office & the business of Bureau .. I’m wanted 2 keep my RAV4 but I will surrender it and buy some other type of vehicle somewhere else. If that’s the route I have to go…
Norman S.
5 out of 5
2/4/2026
Great service very satisfied
Jeffrey L.
5 out of 5
2/3/2026
I’ve always trusted Moses over the other local Toyota dealerships as the other dealerships often try to oversell their services. I appreciate hate the team at Moses. Thank you!
Bruce W.
5 out of 5
2/3/2026
The service department has always been great.
Dean P.
1 out of 5
2/3/2026
Left the dealership after 5 with a warning light on. They should have corrected it immediately. Now I have to call back.
Charles C.
4 out of 5
2/3/2026
Everything was fine thank you.

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